Branch-Based Customer Support - Part-Time Growth

lloyds banking group; Tees Valley; On-site; GBP 17,000 - 25,000; Part time

Job summary

A leading financial services company is looking for a part-time Customer Support specialist based in Tees Valley. This role involves providing face-to-face support to customers, working 24.5 hours per week, and offers a supportive environment for career development and skill progression. Ideal candidates exhibit strong people skills and a genuine commitment to customer service. The role fosters opportunities to transition into various positions, including remote customer service. Join a company dedicated to making a positive impact in the community.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Share schemes

Discounted shopping options

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Personable and genuine approach to helping customers with their finances.
• Ability to resolve queries with care and integrity.
• Commitment to customer service excellence.

Responsibilities

• Provide face-to-face support to customers in branches.
• Transition into a range of roles including remote support.
• Build strong relationships to enhance customer experiences.

Skills

People skills

Relationship building

Empathy

Collaboration

Job description

A leading financial services company is looking for a part-time Customer Support specialist based in Tees Valley. This role involves providing face-to-face support to customers, working 24.5 hours per week, and offers a supportive environment for career development and skill progression. Ideal candidates exhibit strong people skills and a genuine commitment to customer service. The role fosters opportunities to transition into various positions, including remote customer service. Join a company dedicated to making a positive impact in the community.