Boutique Luxury Hotel Receptionist — Elite Guest Experience

The LaLit London; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury boutique hotel in Greater London is seeking a Receptionist to join its Front of House team. This role involves being the first and last point of contact for guests, ensuring a warm welcome and attentive service. Applicants should have experience in a luxury hotel, with strong interpersonal skills and a dedication to customer care. The position offers competitive compensation and benefits including discounted meals and dry cleaning of uniforms.

Benefits

Competitive salary

Complimentary dry cleaning of business attire/uniform

Discounted Food and Beverage

Complimentary meals on duty

Learning and development programs

Varied Employee Social Calendar

Qualifications

• Previous experience in Front Office from a luxury 4/5* hotel required.
• Exceptional customer care skills are a must.
• Must work well under pressure.

Responsibilities

• Welcome guests and ensure they are attended to without delay.
• Coordinate effectively with other departments for a memorable guest stay.

Skills

Strong interpersonal & communication skills

Exceptional customer care skills

Ability to work under pressure

Attention to detail

Flexible attitude

Tools

Opera System

Job description

A luxury boutique hotel in Greater London is seeking a Receptionist to join its Front of House team. This role involves being the first and last point of contact for guests, ensuring a warm welcome and attentive service. Applicants should have experience in a luxury hotel, with strong interpersonal skills and a dedication to customer care. The position offers competitive compensation and benefits including discounted meals and dry cleaning of uniforms.