Boutique Hotel Receptionist — Guest Services & Growth

Fowey Harbour Hotel; Fowey; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel brand located in Fowey is seeking an experienced Hotel Receptionist. The position requires a minimum of one year in hotel reception, a friendly demeanor, and a passion for service excellence. You will assist guests with check-in/check-out while managing reservations. Full training is provided, making this an excellent opportunity for those looking to grow within the hospitality industry. Competitive salary, discounts, and career progression paths available.

Benefits

Excellent progression opportunities

Competitive salary

Unique on-the-job training

Discounts on hotel stays and food

Employee Assistance Program

Meals included while on duty

Qualifications

• Minimum of one year’s Hotel Reception experience is required.
• Solid knowledge of hotel reservations systems is a distinct advantage.

Responsibilities

• Join the reception team to provide excellent customer service at the hotel.
• Assist guests with check-in/check-out and manage reservations.
• Handle any guest inquiries and ensure a positive experience.

Skills

Friendly and outgoing personality

Passion for service excellence

Knowledge of hotel reservations systems (OPERA, Reslynx)

Job description

A luxury hotel brand located in Fowey is seeking an experienced Hotel Receptionist. The position requires a minimum of one year in hotel reception, a friendly demeanor, and a passion for service excellence. You will assist guests with check-in/check-out while managing reservations. Full training is provided, making this an excellent opportunity for those looking to grow within the hospitality industry. Competitive salary, discounts, and career progression paths available.