Bookings Administrator

Huntress - Maidstone; Grantham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Bookings Administrator for a temporary assignment in Grantham. This full-time position involves managing bookings, handling calls, and maintaining records. The ideal candidate should have experience in administrative roles, strong communication skills, and the ability to work in a fast-paced environment. An immediate start is available, and applicants must have the right to work in the UK.

Qualifications

• Experience in an administrative role is essential.
• Strong communication and customer service skills are required.
• Attention to detail and strong organizational skills are crucial.

Responsibilities

• Book and schedule appointments in line with service requirements.
• Manage inbound and outbound calls related to bookings and enquiries.
• Act as a first point of contact for patients or customers.
• Update and maintain accurate records on internal systems.
• Reschedule or cancel appointments as required.
• Liaise with internal teams to ensure appointment accuracy.

Skills

Previous experience in an administrative or bookings-based role

Excellent communication and customer service skills

Strong organisational skills and attention to detail

Confident using computer systems and managing multiple screens

Ability to work effectively in a fast-paced environment

Reliable, punctual, and able to work as part of a team

Job description

Bookings Administrator

Location: Grantham
Pay Rate: £12.75 per hour
Contract: Temporary - 12 weeks
Hours: Full-time, on-site
Start Date: ASAP

We are currently recruiting for a Bookings Administrator on behalf of our client based in Grantham. This is a full-time, on-site role offered on a 12-week temporary assignment, with an immediate start available.

Key Responsibilities

• Booking and scheduling appointments in line with service requirements
• Managing inbound and outbound calls related to bookings and enquiries
• Acting as a first point of contact for patients, customers, or service users
• Updating and maintaining accurate records on internal systems
• Rescheduling, cancelling, or rearranging appointments as required
• Liaising with internal teams to ensure appointment availability and accuracy
• Following policies, procedures, and confidentiality guidelines

Skills & Experience Required

• Previous experience in an administrative or bookings-based role
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Confident using computer systems and managing multiple screens
• Ability to work effectively in a fast-paced environment
• Reliable, punctual, and able to work as part of a team

Please apply with your CV now to be considered!

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK