BMW Product Genius

Vines Group; Jacobs Well; On-site; GBP 28,000; Full time

Job summary

A leading automotive retailer in Guildford is seeking a passionate BMW Product Genius to inspire customers with personalized experiences. You will deliver engaging product presentations and assist in creating memorable moments for customers. Ideal candidates have a strong passion for cars and may have prior experience in customer-facing roles. This position offers extensive training, an awesome team environment, and great benefits including holidays, perks, and opportunities for growth.

Benefits

Competitive pay

24 Days Holiday plus bank holidays

Staff Purchase Scheme

Health Plan

Flexible Holidays

Growth Opportunities

Qualifications

• Passion for delivering a genuine experience.
• Eagerness to learn and develop new skills.
• Comfortable speaking with customers.

Responsibilities

• Deliver personalized product presentations.
• Support customers with handovers and test drives.
• Maintain showroom environment for display cars.
• Assist in photography of used vehicles.
• Deliver and collect vehicles.
• Support Sales Executives for a seamless customer experience.

Skills

Energetic and proactive

Customer-facing experience

Passion for cars

Job description

BMW Product Genius

Application Deadline: 26 December 2025

Department: BMW Sales

Employment Type: Permanent - Full Time

Location: Guildford, Surrey

Compensation: £28,000 / year

Description

Turn your passion into a career with one of the world's most iconic automotive brands.

Do you light up when you talk about cars? Are you the person friends come to when they want to understand how things really work? Do you love helping people find the perfect product for their needs?

If so, you could be the perfect fit for our BMW Product Genius role at Vines of Guildford. Your hours of work will be Monday to Friday 8:30am to 6pm Saturday: 0900 – 1700 with a one-hour unpaid break for lunch day.

As our BMW Genius, you’re not selling—you’re inspiring. You’ll share your passion for BMW products in a way that feels personalised, exciting and genuinely helpful. Your role is to help customers feel confident and informed by bringing BMW technology and innovation to life, focusing on their lifestyle and needs—not just the features.

What You’ll Be Doing:

• Bringing the BMW experience to life through personalised product presentations and deep-dive demonstrations
• Supporting customers and the sales team by sharing your product expertise and helping with handovers and test drives
• Maintaining a standout showroom environment, ensuring our display and demo cars look their absolute best
• Assisting with photography and presentation of used vehicles so our online listings truly shine
• Vehicle collection and deliveries—and yes, this means driving some of the incredible cars we sell
• Supporting the Sales Executives, ensuring customers enjoy a seamless, memorable, end-to-end experience

About You:

We’re looking for someone who is:

• Energetic, proactive, and confident
• Passionate about delivering a genuine “Genius experience”
• Curious and driven—someone who loves learning and enjoys developing their skills
• Comfortable speaking with customers in person or by phone
• Ideally experienced in a customer-facing, retail or sales environment (any sector welcome!)

If you’re enthusiastic and eager to grow, we’ll give you all the tools, training, and support you need to succeed.

This is a brilliant entry point for someone who wants to break into automotive sales.

You’ll gain product expertise, customer experience skills, and an in-depth understanding of the BMW brand—all while working alongside a supportive and passionate team.

Your personality and enthusiasm will matter far more to us than a CV alone.

Benefits

• Awesome Team: Work with friendly, passionate people who love what they do.
• Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
• Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
• 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
• Birthday Off: Celebrate your special day!
• Staff Purchase Scheme: Discounts on cars and motorbikes.
• Health Plan: Medical health cash plan.
• Enhanced Parental Benefits
• Flexible Holidays: Buy and sell holiday days.
• Growth Opportunities: Job shadowing scheme and career planning/ pathways.
• Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!

For more details, check out our staff benefits.