Birthday Party Assistant

Restaurant; Poole; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-friendly restaurant in Poole is looking for a Customer Service Host to organize birthday parties and provide an enjoyable experience for guests. Responsibilities include preparing rooms, serving food, and ensuring a fun atmosphere. Candidates should be polite, reliable, and have good communication skills. No prior experience is necessary as full training will be provided. This role offers an opportunity to work in a vibrant and engaging environment.

Qualifications

• Must be polite, helpful, presentable, and confident.
• Ability to work both as a team and alone.
• Good time management.

Responsibilities

• Setting up the rooms for the day's parties.
• Providing an exceptional birthday experience.
• Encouraging a party atmosphere.

Skills

Customer service

Attention to detail

Communication

Teamwork

Time management

Job description

Your Introduction to Farmer Palmer’s Team and History

In 1998 Farmer Palmer’s was born. From the beginning, we have been driven by a passion for creating a family-friendly environment where children can learn, play, and get close to the countryside animals.

Purpose of the role

You will provide excellent customer service within a customer focused and child-friendly environment whilst providing a fun and exciting experience to last a lifetime. You will ensure the birthday child has a day to remember! You will do this whilst having a keen eye for detail and possess impeccable working standards.

Personal Specification

• Be polite, helpful, presentable, and confident with a can-do attitude.
• Be responsible and punctual.
• Ability to work both as a team and alone working on your own initiative.
• Ability to see the next job that needs doing.
• Good time management

Essential Skills

• You must be confident in talking to both our young and adult visitors with a bubbly, cheery and happy disposition
• This position will suit a person with good attention to detail who will not leave until the job is done properly
• Good communication skills
• Organised and enthusiastic
• sensible and able to take responsibility for your own duties
• Reliable and honest
• Attention to detail & tidy work practices are important

Desirable Experience

• Previous experience working in a similar environment is desirable for this position
• Confidence to ask questions and work as a team or on own initiative

Duties

• Setting up the rooms ready for the days parties.
• Provide an exceptional birthday experience to birthday guest of honour, all parents and guests.
• To encourage a party atmosphere at all times.
• Serving party food and drinks to guests.
• Presenting the demonstration cake and singing Happy Birthday.
• To regularly communicate with the client throughout the duration of the party to ensure that everything is to their satisfaction.
• To carry out cleaning duties, as necessary, and ensure that all rubbish and debris are cleared from party zone.
• To assist in other areas of the restaurant as and when required.

Qualifications

None required – Full training given.

Interviews held early January

Compensation: To be discussed