Billings Analyst

Medtronic; Watford; On-site; GBP 30,000 - 46,000; Full time

Job summary

A leading healthcare technology company in Watford is seeking a Billings Analyst to manage customer discrepancies and oversee the issuance of credits and invoices. This role involves liaising with internal departments to resolve issues and helping facilitate continuous process improvement. The ideal candidate will possess strong adaptability and goal-driven skills, alongside proficiency in MS Office. A competitive salary and flexible benefits package are offered. Join a mission-driven team dedicated to healthcare access and equity.

Benefits

Competitive salary

Flexible benefits package

Short-term incentive plan

Qualifications

• Ability to work at all levels and across departments within the organization.
• Driven by goals and deadlines.
• Adaptable with an ability to change direction and priorities if required.

Responsibilities

• Manage a portfolio of customers and their incoming queries and deductions.
• Investigate customers discrepancies and follow through to resolution.
• Act as the single point of contact for both internal and external customers.

Skills

Adaptability

Goal-driven

MS Office

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Dispute Team is looking for a Billings Analyst, who will oversee timelyinvestigation and resolution of outstanding customer discrepancies. With this role, youwill also action the issuingand distribution of credits and corrective invoices. Join us!

Responsibilities may include the following and other duties may be assigned:

• Manage a portfolio of customers and their incoming queries and deductions
• Investigate customers discrepancies and follow through to resolution
• Issue credits and debits based on investigation
• Liaise with internal business partners (Credit, Sales, Customer Service) in order to resolve customer issues
• Proactively investigate and release credit requests to reduce overdue debt
• Act as the single point of contact for both internal and external customers
• Assist to facilitate continuous process improvement, support lean activities and maintaining integrity of the systems
• Managed shared mailboxes and distribute incoming emails
• Maintain internal controls in accordance with Controllership Guide and Sarbanes Oxley Act
• Back up other team members and ensure tasks are completed on time

Required Knowledge and Experience:

• Ability to work at all levels and across departments within the organization
• Adaptable with an ability to change direction and priorities if required
• Driven by goals and deadlines
• MS Office skills

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: United Kingdom: 30,080.00 GBP- 45,120.00 GBP|This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here