Billing Analyst

Lonza; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global life sciences leader in Manchester is seeking a motivated Billing Analyst to manage the end-to-end billing process. This role involves generating invoices, resolving billing queries, and ensuring accuracy in a dynamic environment. The ideal candidate will have billing experience, strong knowledge of Microsoft applications, and excellent communication skills. The company offers flexible hybrid working arrangements and a supportive workplace culture focused on continuous improvement.

Benefits

Agile career development

Inclusive workplace

Global benefits access

Qualifications

• Experience managing end-to-end billing processes.
• Ability to work under pressure in fast-paced environments.
• Strong problem-solving skills.

Responsibilities

• Generate invoices both manually and automatically.
• Reconcile data for accurate invoicing.
• Resolve billing queries effectively.
• Upload bills via e-billing platforms.
• Support in setting up new customers.

Skills

Billing experience

Knowledge of Microsoft applications

Excellent oral and written communication

Time management

Strong team working skills

Customer service orientation

Job description

Location

Manchester — Hybrid Working Policy

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Role purpose

We are seeking a highly motivated and experienced Billing Analyst to join our dynamic team. In this role, you will be responsible for managing the end-to-end billing process, ensuring accurate and timely invoice delivery, resolving billing queries, and supporting in continuous improvement for billing operations.

What you will get

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Hybrid working policy – 2 days in the office, 3 days working from home
• A variety of benefits tailored to your locality
• Access to global benefits via Lonza careers

What you will do

• Generating invoices from across the group - a combination of automated and manual invoicing depending on complexity of the customer
• Reconciling data from multiple sources, ensuring the data is correct to allow for invoices to be generated by the automated invoicing system
• Ensure the daily invoicing checks are completed prior to posting
• Uploading of bills via e-billing platforms (i.e. Coupa, Ariba)
• Dealing with and resolving billing queries
• Support setting up new customers in line with company policy
• Producing and maintaining e-billing status reports and any other reports

What we are looking for

• Billing experience and the ability to work under pressure in a fast paced dynamic billing environment
• Good knowledge of Microsoft applications (Outlook, Word, Excel, Power Point)
• Excellent oral and written communication
• Effective prioritisation and time management
• Strong team working skills
• Customer service orientated attitude and problem solving skills

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.