Bilingual Travel Advisor, French/English - Hybrid (Uncapped)

SOUTH WEST RECRUITMENT Careers; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading travel service provider is looking for a dynamic Travel Agent who is proficient in both French and English. This hybrid role involves working closely with a prestigious client, handling customer inquiries, and tailoring holiday solutions. The ideal candidate will have a strong focus on customer service and sales, excited by the prospect of uncapped commission and career progression. Join a team where you can thrive and make a real impact on customer experiences.

Benefits

Uncapped commission

Clear progression opportunities

Qualifications

• Excellent communication skills in French and English.
• Ability to upsell products and services effectively.
• Experience in handling customer inquiries and managing bookings.

Responsibilities

• Handle incoming calls for both sales and service inquiries.
• Manage service requests using the client's application system.
• Create tailored holiday solutions to drive sales.
• Modify existing bookings, including cancellations and confirmations.
• Provide outbound call support during holiday periods.
• Assist customers via live chat with product inquiries.

Skills

Customer service focus

Sales skills

Bilingual in French and English

Job description

A leading travel service provider is looking for a dynamic Travel Agent who is proficient in both French and English. This hybrid role involves working closely with a prestigious client, handling customer inquiries, and tailoring holiday solutions. The ideal candidate will have a strong focus on customer service and sales, excited by the prospect of uncapped commission and career progression. Join a team where you can thrive and make a real impact on customer experiences.