Bilingual IT Support Analyst (EN/FR) - Windows & Mac

Hispanic Alliance for Career Enhancement; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global consulting organization in Belfast is seeking a proactive IT Support Analyst to deliver high-quality technical support and maintain IT infrastructure. The ideal candidate should have 1+ years of experience, an associate's degree in IT or a related field, and be proficient with Windows OS and Microsoft Office products. Strong communication skills and bilingual proficiency in English and French are essential for success in this dynamic role.

Qualifications

• 1+ years of relevant work experience.
• Certifications such as CompTIA A+ or Microsoft Technology Associate preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Provide daily onsite and remote IT support via phone, chat, and email.
• Troubleshoot and resolve issues across various platforms.
• Maintain and support local IT infrastructure, including servers and network devices.

Skills

Excellent communication skills

Proficiency with Windows OS

Ability to multitask

Bi-Lingual English & French

Education

Associate's degree in information technology or related field

Tools

Microsoft Office products

Job description

A global consulting organization in Belfast is seeking a proactive IT Support Analyst to deliver high-quality technical support and maintain IT infrastructure. The ideal candidate should have 1+ years of experience, an associate's degree in IT or a related field, and be proficient with Windows OS and Microsoft Office products. Strong communication skills and bilingual proficiency in English and French are essential for success in this dynamic role.