Become a Luxury Brand Evaluator in Tasmania, Australia

CXG; Launceston; Remote; GBP 60,000 - 80,000; Part time

Job summary

A luxury brand evaluation company in the UK is seeking a luxury brand evaluator to assess customer experiences discreetly. You will provide feedback based on your interactions with luxury brands either in-store or online. This freelance, project-based position offers flexible hours and compensation based on the complexity of your evaluations. No prior experience is necessary, but a passion for customer experience is essential.

Benefits

Flexible working hours

Ability to manage missions via mobile platform

Compensation based on evaluation complexity

Qualifications

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Punctual, organized, detail-oriented, and reliable.
• No prior experience is required; we value honest feedback.

Responsibilities

• Choose assignments aligning with personal preferences.
• Visit luxury stores or evaluate online customer experiences.
• Provide honest feedback through questionnaires.

Skills

Observant

Detail-oriented

Organized

Reliability

Customer experience passion

Job description

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners

• Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
• Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Compensation

• This is a freelance, project-based position
• Flexible working hours
• Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.