Beauty Studio Manager

SUPERDRUG; London; On-site; GBP 35,000 - 36,000; Full time

Job summary

A leading beauty retailer in London is seeking a Beauty Studio Manager to oversee operations and lead the team. The ideal candidate will have exceptional management and communication skills along with relevant NVQ qualifications in hairdressing. This role offers a competitive salary and a variety of perks including discounts and training opportunities.

Benefits

28 days holiday

Bonus of up to 25%

30% discount for you and a friend

In-house professional brand training

Annual Beauty Studio conference attendance

Enhanced parental leave

Qualifications

• Minimum NVQ level 3 in hairdressing.
• Strong management and communication skills required.
• Proven experience in hairdressing or barbering.

Responsibilities

• Lead the studio team and manage operations for excellent customer service.
• Manage performance, rotas, and training for the team.
• Handle customer queries and complaints professionally.

Skills

Outstanding communication skills

Team management experience

Customer service skills

Education

NVQ level 3 in hairdressing

NVQ level 4 in hairdressing

Job description

Overview

Job Title: Beauty Studio Manager
Location: Hayes Lombardy
Hours: 39 hours per week
Salary: £35,500 per annum
Beauty Studio at Superdrug

What’s in it for you?

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:

• A competitive salary
• 28 days holiday
• Earn a bonus of up to 25% of your salary
• Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year - prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out
• In-house professional brand training
• Attendance to our annual Beauty Studio conference
• Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

The Role

As well as working as a Senior Stylist the role includes leading the team and operations.

The Beauty Studio full services on offer include, brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services. As the Studio Manager, you will:-

• Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.
• Team management including performance, rotas and training for the team
• Ensure that customers are welcomed and leave with "That Superdrug Feeling" and deal professionally with all customer queries and complaints.
• Take ownership for the ordering and management of salon stock.
• Lead by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.

About You

• NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing
• Have Outstanding communication skills and previous management experience
• Established background in hair dressing or barbering