Beauty Consultant - John Lewis Cambridge

LA PRAIRIE GROUP; Cambridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A Swiss luxury skincare brand is seeking a Part Time Beauty Consultant at John Lewis, Cambridge. The role involves achieving sales objectives while providing personalized skincare services. Candidates should have NVQ Level 3 in Beauty Therapy and a strong retail background. This position emphasizes exceptional service and relationship-building with clients, particularly High Net Worth Individuals.

Benefits

Competitive salary with commission

33 holiday days pro-rated

Generous product allocation & discount

Gratis of new launches

5% employer contribution to pension scheme

Employee referral bonuses

Qualifications

• Proven experience delivering high-quality skincare treatments.
• A passion for beauty and skincare, with a natural affinity for luxury.
• A collaborative team player contributing positively to a diverse team.

Responsibilities

• Achieve sales objectives focusing on High Net Worth Individuals.
• Ensure retail excellence maintaining impeccable standards.
• Deliver exceptional service with expert product knowledge.

Skills

Exceptional interpersonal skills

Strong retail background

Confidence in networking

Strong business acumen

Education

NVQ Level 3 in Beauty Therapy

Job description

Overview

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? The La Prairie Counter at John Lewis, Cambridge is looking for a Part Time Beauty Consultant to join on a 6-month fixed-term contract, working 3 days per week. You will be our Maison Ambassador, ensuring a truly exceptional, personalised luxury skincare service, building meaningful, long-lasting relationships with discerning clients, creating carefully curated experiences, and embodying the highest standards of elegance and etiquette.

Responsibilities

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
• Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
• Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
• Engage and nurture relationships through La Prairie's clienteling tools and systems.
• Demonstrate expert product knowledge, confidently conveying the brand's heritage, scientific innovation, and skincare benefits.
• Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
• Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.

Qualifications

• NVQ Level 3 in Beauty Therapy
• Proven experience delivering high-quality skincare treatments.
• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.
• A collaborative team player, contributing positively to a diverse and high-performing team.

Benefits

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses