Beauty Consultant - Harvey Nichols Edinburgh

La Prairie Switzerland; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury skincare brand is seeking a Beauty Consultant in Edinburgh to provide personalized skincare services and build relationships with clients. The ideal candidate will have retail experience, strong interpersonal skills, and a passion for beauty. This role offers a competitive salary, generous holiday allowance, and various employee benefits, including product discounts and a pension plan.

Benefits

Competitive salary with commission

33 holiday days

Generous product allocation & discount

Long Service Awards

Gratis new launches

Contributory pension scheme

Qualifications

• Exceptional service mindset to provide outstanding service.
• Strong retail experience required.
• Real passion for beauty and skincare with a luxury affinity.
• Business acumen to drive sales and exceed objectives.
• Excellent interpersonal skills for building relationships.
• Ability to work well as part of a diverse team.

Responsibilities

• Make smart business decisions based on brand ambition.
• Achieve sales objectives through client retention and recruitment.
• Ensure retail excellence and maintain high standards.
• Create lasting connections with clients to understand their needs.
• Recommend relevant products and ensure personalized service.

Skills

Exceptional service mindset

Strong retail experience

Passion for beauty and skincare

Strong business acumen

Excellent interpersonal skills

Ability to build relationships

Team player

Education

NVQ level 3 in Beauty Therapy

Job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Edinburgh might be of interest to you. As full time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Main Accountabilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
• Engage clients and maintain relationships using La Prairie’s clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications

• Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience
• Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
• NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients (desired but not essential)

Benefits

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years’ service
• Gratis of new launches
• Contributory pension scheme – 5% employer contribution
• Employee referral bonuses