Bartender - London

The Roof Gardens; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A social club in the sky seeks an experienced Bartender to deliver exceptional service and craft exquisite drinks. The ideal candidate will have accomplished mixology skills, a passion for customer service, and the ability to thrive in a high-pressure environment. This position offers a competitive salary with extensive benefits, including a generous holiday allowance and a supportive work culture focused on growth and well-being. Join a team dedicated to excellence in every drink and a welcoming community.

Benefits

Competitive salary above market rate

Late night taxi allowance

Meals on duty

28 days holiday plus extra days

50% discount when dining

Recognition vouchers

Generous 'Refer a Friend' scheme

Team socials

Uniform and dry cleaning provided

Financial well-being support

24/7 mental health support

Growth opportunities

Company pension scheme

Qualifications

• Accomplished mixology skills and passion for craft.
• Strong barista skills or willingness to learn.
• Experience in high-end drinks service environments.

Responsibilities

• Greet customers and learn their preferences.
• Produce beautiful hot and cold drinks.
• Assist with stock-taking and inventory.
• Keep bars clean and well-stocked.
• Contribute creative ideas to team meetings.

Skills

Mixology skills

Customer service skills

Organisational skills

Attention to detail

Communication skills

Job description

We are looking for an experienced Bartender to join The Roof Gardens for the Summer season of the Spanish Gardens. As a member of our front-of-house service team, you will be helping deliver a world class drinks offer, alongside a highly trained, charismatic team whose collective goal is to deliver excellence to our members and create drinks which are immaculately and imaginatively executed.

Responsibilities

• Exceptional Service: Greet customers by name, provide welcoming atmosphere and learn their preferences to deliver excellent service, taking note on allergies and other critical information. Communicate with colleagues across the club as needed.
• Service Standards: Produce beautiful hot and cold drinks for members following agreed recipes and SOPs, ensuring impeccable presentation and efficient service.
• Inventory Management: Assist team with stock-taking and inventories, anticipate periods of peak demand and large-scale events for additional supplies. Follow instructions from line manager regarding reporting, record-keeping, compliance, health & safety standards, and drinks inventory management.
• Team Player: Contribute creative ideas to team meetings. Attend tastings, training sessions, and supplier visits to enhance professional and personal development.
• Maintenance & Operations: Keep bars spotlessly clean throughout shift, including maintenance of coffee machines, blenders, fridges, and other equipment. Manage overall bar and coffee operations as directed by line manager. Conduct MEP preparations before every service and always ensure well-stocked bar.
• You will be proud to uphold the club's service standards, and deliver beautiful and delicious drinks, every time. We seek somebody with solid experience in high-end drinks service environments, an impeccable demeanour, excellent customer service skills, and the ability to remain calm under pressure. You should have a great eye for detail too and be conscientious in the execution of your duties.
• Enthusiastic with lots of energy, able to stay composed under pressure.
• Understanding of luxury lifestyle market and experience in fast-paced, multi-outlet businesses.
• Focus on customer experience while performing duties.
• Detail-oriented with ability to anticipate issues.
• Excellent communicator with strong organisational skills.
• Friendly demeanour, enjoys supporting colleagues to fulfil potential.

Qualifications

• Accomplished mixology skills and passion for craft; strong barista skills or willingness to learn.

Benefits

• Competitive salary above market rate.
• Late night taxi allowance.
• Meals on duty.
• 28 days holiday, plus an extra "celebrate you day" & a paid volunteering day (increasing up to 33 days with each year of continuous service).
• 50% discount when dining in our restaurants.
• Recognition vouchers awarded when your efforts are acknowledged by members.
• Generous "Refer a Friend" scheme up to £1,000.
• Team socials to celebrate our successes.
• Uniform and dry cleaning provided.
• Access to Wagestream for financial well‑being support.
• 24/7 confidential well‑being and mental health support via our Employee Assistance Program.
• Growth opportunities, both personally and professionally.
• Breakout spaces with showers, secure storage, and areas to relax with colleagues.
• Company pension scheme.
• Access to Hospitality Action benefits hub including eye Test vouchers.

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.