Bartender - British Airways lounges - Gatwick Airport - Horley

Baxterstorey; Fernhill; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality service company in Fernhill is seeking motivated individuals for a service role. Responsibilities include serving food and beverages, providing excellent customer service, and maintaining high cleanliness standards. Ideal candidates have a passion for food, enjoy teamwork, and possess a customer-oriented attitude. The role offers various benefits, including holidays, training opportunities, and well-being programs.

Benefits

28 Days holiday including bank holidays

Birthday off

Volunteering days

Enhanced maternity leave

Free meals on shift

Training and development opportunities

Pension and life insurance

Qualifications

• Previous experience in a similar role, especially in the food service industry.
• Some knowledge of food safety and sanitation practices.

Responsibilities

• Serve food and beverages to guests in a friendly manner.
• Provide excellent customer service and address guest needs.
• Collaborate with staff for a smooth operation.
• Comply with health and safety regulations.
• Maintain cleanliness and hygiene standards.

Skills

Passion for food and customer service

Ability to work in a collaborative team environment

Solution-oriented perspective

Job description

Overview

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Responsibilities

• Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed


• Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner


• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment


• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location


• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas, We work together as a team to lead by example, protecting the planet and supporting local communities.

Requirements

• Have a contagious passion for food and/or customer service


• You draw satisfaction from working within a collaborative and inclusive team environment


• Ability to adapt to challenges and opportunities with a solution-oriented perspective


• Previous experience in a similar role, especially in the food service industry, is often a plus


• Some knowledge of food safety and sanitation practices


• Works according to the BaxterStorey core values

Additional Information

Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Benefits

• 28 Days holiday including bank holidays


• Plus your birthday off


• 3 volunteering days


• 3 days grandparent leave


• 24 weeks' enhanced maternity leave


• Secondary Carer leave


• Wedding/commitment day leave


• Free meals on shift


• Bespoke training and development opportunities


• Apprenticeships opportunities for all experience levels


• Pension and life insurance


• Discounts available on our Perkbox app; high street shops, holidays & cinema


• Wellbeing hub


• Access to employee assistance programme


• Cycle to work scheme