Barista - Six Senses London

InterContinental Hotels Group; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious hotel brand is seeking a Barista in London to deliver exceptional coffee experiences. The role requires at least 1 year of relevant experience in luxury hospitality and a strong knowledge of coffee and tea. Successful candidates will provide outstanding customer service and engage with suppliers to enhance offerings. Fluency in English and a high school diploma are essential. This opportunity offers a vibrant work environment in a leading hotel.

Qualifications

• At least 1 year of experience in a similar role in luxury hotels.
• Strong knowledge of coffee and tea characteristics.
• Familiar with food and beverage terminology.

Responsibilities

• Greet guests and provide exceptional service.
• Prepare and sell coffee drinks following standard recipes.
• Engage with coffee suppliers to improve beverage offerings.

Skills

Coffee brewing experience

Customer service

Knowledge of tea and coffee production

Fluency in English

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

As Barista, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Barista, I will support the Senior Barista and Director of Bars and assume responsibility for the efficient operation in the following:

• Greet guests on arrival, by name where possible, in an efficient and friendly manner.
• Answer outlet telephone courteously and efficiently as specified in department standards.
• Participate in Supplier training and improve general coffee & tea knowledge.
• Engage with coffee suppliers and understand their philosophy.
• Prepare and execute food item reheat recipes where require following standards provided by the Culinary team.
• Support the production and mise en place for juices and smoothie program.
• Promote coffee consumption and tea blends by educating guests by selling coffee, tea blends and coffee grinding and brewing equipment, accessories, and supplies.
• Update signage, menu and displays.
• Present and explain the coffee drink menu and able to explain the differences in coffee beans and coffee preparation machines and devices, as well as all deli, bakery items sold in the outlet.
• Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, juices and smoothie.
• Learn about different brewing methods, beverage blends, food preparation, and presentation techniques to improve food and beverage quality.
• Use the appropriate ware for the different coffee beverages.
• Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay.
• Make every effort to ensure the comfort and enjoyment of guest’s beverage requests throughout service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities and operational hours.
• Knowledge and strict adherence to LQA standards.

Qualifications

To execute the position of Barista, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar operational role or similar setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Experience in coffee and tea brewing and know the coffee and tea production process from growth to final beverage. Know the characteristics of the different types of coffee and tea and roasting process.
• Possess knowledge in Fair Trade coffee.
• Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Barista at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.