Barista | Manchester

Blank Street; Manchester; On-site; GBP 27,000 - 29,000; Full time

Job summary

Blank Street is searching for enthusiastic Baristas who excel in providing exceptional customer service and coffee making. The right candidate will work in a vibrant cafe environment, driving customer satisfaction while adhering to health regulations. This role requires flexible availability, including weekends, and offers a dynamic training program.

Benefits

Free Unlimited Coffee

Health and Wellbeing Support

Paid Sick and Bereavement Leave

Free Blank Street Swag

Qualifications

• Experience in customer service or hospitality industry required.
• Must have Barista accreditation and training.
• Availability for peak days required.

Responsibilities

• Provide engaging and welcoming customer service.
• Prepare high-quality beverages using best coffee equipment.
• Adhere to health and safety regulations.

Skills

Customer Service

Team Work

Time Management

Problem Solving

Communication

Adaptability

Education

Barista Accreditation

Job description

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Like the sound of this? Keep reading.

Start Something Extraordinary…

What's Brewing...

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Our Values

• DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
• START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day.
• MAKE SOMEONE’S DAY: We live to create moments of joy.

MOVE AS ONE: We build better when we build together because the best customer experiences takes a team.

Who you are:

• A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
• A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
• Passionate about creating delicious coffee and other cafe beverages
• A strong independent problem solver with proven multi-tasking and communication skills
• Someone who is curious, adaptable and always willing to learn
• Comfortable working in a team or independently

What you'll own:

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters ) and products in the industry to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Adhere to Health and Safety Regulations and Food Safety Standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Requirements:

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
  • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Weekend and holiday availability preferred
• You must be authorised to work in the UK
• £13.05hourly rate
• A comprehensive Barista accreditation and training program
• Tenure based paid sick and bereavement leave
• Health and Wellbeing Support via HealthAssured
• Free unlimited coffee and treats on shift
• Free Blank Street swag

Application & Interview Process:

• Application Review
• Offer

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