Barista - Isleworth

Baxterstorey; Isleworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the United Kingdom is seeking a Barista to join its cafe team. The ideal candidate should be friendly, organized, and efficient, with a passion for delivering exceptional customer service. Responsibilities include greeting customers, preparing and serving beverages, and maintaining a clean workspace. The position offers attractive benefits such as 28 days of holiday, free meals on shift, and opportunities for training and development. If you thrive in a team environment and have a positive attitude, we encourage you to apply.

Benefits

28 days holiday including bank holidays

Plus your birthday off

Free meals on shift

Pension and life insurance

Discounts available from Perkbox app

Qualifications

• Previous experience in a similar role is a plus.
• Contagious passion for coffee, tea, and customer service.
• Ability to adapt to challenges with a solution-oriented perspective.

Responsibilities

• Delight customers by greeting them in a friendly manner.
• Prepare and serve coffee beverages and other drinks.
• Monitor stock levels and restock supplies as needed.
• Use till systems for payments and orders.
• Provide exceptional customer service.

Skills

Outgoing personality

Good communication skills

Customer service passion

Ability to work in a team

Adaptability

Knowledge of food safety

Job description

Responsibilities

• Delight customers by greeting them in a friendly and professional manner
• Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
• Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
• Maintain pride in workspace, keeping the coffee bar and surrounding areas clean, organised in line with cleaning schedules, company and COSHH standards
• Follow all health and safety and food safety guidelines and procedures
• Monitor stock levels and restock supplies as needed
• Use till systems for taking payments and customer orders
• Provide exceptional customer service and resolve any customer issues or complaints
• Be a part of the team assisting on other tasks as needed; work together as a team to lead by example, protecting the planet and supporting local communities

Qualifications

• Friendly, outgoing personality; a people person
• Great work ethic and an even greater smile
• Good listening & verbal communication skills
• Passion for delivering outstanding customer service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• Have a contagious passion for coffee, tea and customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Benefits

• 28 days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available from Perkbox app, from high street shops to holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

About Us / EEO Statement

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

We're looking for a Barista to join our cafe team. You'll need to be a team player, great with customers, organised and efficient, have great timing and a can-do attitude. If this sounds like you then please apply.