Barista - Costa

Moto Hospitality; Bicester; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality service provider is seeking a Customer Service Assistant in Bicester. The role involves greeting customers, processing orders, and maintaining a clean work environment. Ideal candidates are enthusiastic and adaptable, thriving in various situations. The position offers flexible hours, a discretionary bonus, colleague discounts, and opportunities for development. Join us in transforming the UK's rest stop experience.

Benefits

Up to 1 week’s discretionary bonus

Up to 60% colleague discount

Enhanced sick pay and life assurance

Funded qualification opportunities

Weekly pay and flexible hours

Qualifications

• Enthusiastic and friendly attitude.
• Ability to thrive in fast-paced environments.
• Self-motivated and adaptable.

Responsibilities

• Greet customers warmly and process orders efficiently.
• Produce high-quality drinks and food items.
• Maintain a clean and welcoming workspace.

Skills

Customer service

Adaptability

Teamwork

Time management

Attention to detail

Job description

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista quality drinks throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade.

  Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa's finest quality coffee and exceptional customer service as we transform the UK's rest stop experience.

  We’re looking for someone who can effortlessly switch gears – thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings.

  This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.

  Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas.

  Up to 60% colleague discount across our franchise partner brands.

  Enhanced benefits, including sick pay, enhanced family & friend benefits and life assurance.

  Fantastic development opportunities including funded qualifications.

  Weekly pay. We offer flexible working arrangements, including full or part‑time hours, as well as wherever we can compress or a fixed shift pattern to support your work‑life balance. Hourly rates of pay may differ for under 18s, our night shift roles include a premium of £2ph.

  Please note this role internally is known as Customer Service Assistant.

  Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.