Bar Team Member

BOXPARK; Wembley; On-site; GBP 40,000 - 60,000; Full time

Job summary

BOXPARK is hiring a seasonal bar team member for a busy period in Wembley, offering a dynamic environment with responsibilities ranging from drink preparation to guest interaction. Ideal candidates will have excellent customer service skills, a positive attitude, and an eagerness to contribute to a vibrant atmosphere. Opportunities for progression and various employee perks, like health cash plans and staff discounts, are also provided.

Benefits

Health cash plan via SimplyHealth

Wagestream financial planning tool

Cycle to Work scheme

50% off drinks and free soft drinks on shift

Tips go straight to teams

Qualifications

• In-depth understanding of products and preparation methods.
• Knowledge of licensing objectives and Challenge 25.
• Ability to work well within a team and follow instructions efficiently.

Responsibilities

• Preparing alcoholic and non-alcoholic beverages efficiently.
• Providing excellent guest experience and assessing needs.
• Complying with food and beverage regulations.

Skills

Customer service skills

Attention to detail

Communication skills

Organizational skills

Positive attitude

Job description

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For 13 years, we have been offering our famous experience with unrivalled street food, bars, shops, and entertainment all under one roof.

Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao, and watch Stormzy perform? No where!

In 2011, we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon and Wembley.

We are growing quickly with three new sites planned for Liverpool, Bristol, and London in 2024, so we are delighted to expand our team. Join the thrilling ride at BOXPARK… if you’re ready for a challenge!

Key Responsibilities:

This is a seasonal role to assist with a particularly busy period. This role will be for a fixed-term period of three months only. There is the possibility that the role may become permanent after this time, but this is not guaranteed.

• Preparing alcoholic or non-alcoholic beverages for guests in an efficient and timely fashion
• Providing a friendly, welcoming, and unique guest experience
• Assessing guest’s needs and preferences and making recommendations using excellent product knowledge
• Making useful upsell recommendations where applicable
• Keeping the bar and floor presentable and clean to the highest standard
• Operating Challenge 25 policy to ensure safe service of alcohol
• Restocking and replenishing bar inventory and supplies
• Staying guest-focused and nurturing an excellent guest experience
• Complying with all food and beverage regulations
• Recording wastage on the spot and reporting to supervisor
• Adhering to pouring standards always and completing regular pour tests
• Maintaining a clean and tidy bar top and back bar
• Taking responsibility for tasks assigned by management and communicating any issues to supervisors/managers

Key Skills & Experience:

• In-depth understanding of all products and how to prepare them
• Knowledge of licensing objectives and Challenge 25
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked, and clean
• Punctual and reliable
• Outstanding customer service skills
• Ability to work well within the team to achieve brand and sales objectives
• Attention to detail
• Ability to follow instructions efficiently and quickly
• Adhere to Boxpark’s uniform policy and basic hygiene standards

Pay and Benefits:

• Our people are at the heart of all we do at BOXPARK. Besides a competitive hourly rate, we offer some fantastic employee perks to support and appreciate you throughout your journey with us.
• Health cash plan via SimplyHealth providing cashback on dental, optical, prescriptions, online GP, and 24/7 counselling.
• Wellbeing champions trained as Mental Health First Aiders across all venues, promoting mental, financial, physical, and social health initiatives year-round.
• Wagestream - a financial planning tool allowing access to earned wages anytime, eliminating waiting for payday.
• Access to our Cycle to Work scheme to buy a tax-free bicycle and equipment.
• All guest tips go straight to our teams.
• 50% off drinks and free soft drinks on shift.

Career Progression:

• Interested in growing and progressing? BOXPARK offers development programs from Bar Team Member to General Manager.

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.