Bar Team Leader

Shepherd Neame Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A historic British brewery is seeking a Bar Team Leader in London. This position involves supporting management and developing a team to deliver excellent service. The ideal candidate has previous leadership experience and a customer-focused mindset. The role comes with competitive pay, tip share, and various employee benefits, offering a flexible work environment.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

Up to 40% discount at the Visitor Centre Shop

Workplace Mental Health Platform access

Company pension plan

Opportunities for development

Flexible working hours

Qualifications

• Previous experience leading a team in a fast-paced environment.
• Qualities: Working Together, Pride and Passion, Authenticity.
• Willingness to learn if lacking hospitality experience.

Responsibilities

• Support management team and undertake duty manager shifts.
• Lead and develop the bar team to deliver an excellent level of service.
• Ensure first impressions count and represent the brand.

Skills

Leading a team

Customer service orientation

Ability to train others

Job description

Bar Team Leader

Location: London, UK | Employment type: Permanent | Publication date: 26 Nov 2025

About Shepherd Neame

Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award‑winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Overview

Shepherd Neame is looking for an energetic Bar Team Leader to lead a team in a fast‑paced, customer‑focused environment. The role involves supporting management, undertaking duty manager shifts, and developing the bar team to deliver excellent service.

Key Responsibilities

• Support management team and undertake duty manager shifts.
• Lead and develop the bar team to deliver an excellent level of service.
• Ensure first impressions count and represent Shepherd Neame’s brand.

Qualifications & Desired Qualities

• Previous experience leading a team in a fast‑paced, customer focused environment.
• Qualities: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
• If you do not have hospitality experience, we will train you; you simply need to possess the outlined qualities.

Benefits

• Competitive hourly pay rate.
• A share of tips in addition to your hourly pay.
• Early wage withdrawal scheme.
• 25% discount on food and drink at Shepherd Neame Managed Houses.
• 25% discount on overnight Managed House Hotel bookings.
• Up to 40% discount on select purchases at the Visitor Centre Shop at Faversham.
• Sheps Hut discounts and special offers hub on 100s of high‑street shops and services.
• Access to a Workplace Mental Health Platform.
• Company pension plan.
• Opportunity to develop and move within our pubs, the Brewery, and Support Office.
• Flexible working hours.

Inclusive Employment

Diversity, equality, and inclusion matter to Shepherd Neame. We welcome applicants regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.