Bar Staff

Heritage Taverns Ltd; West Malling; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hospitality company in West Malling is looking for a Front of House Team Member. The role involves greeting guests enthusiastically and providing exceptional service. Experience is preferred but not essential, as training will be given. The position primarily requires weekend work with some evening shifts. Candidates should have strong communication skills and a passion for customer service. Benefits include training, discounts, and recognition rewards.

Benefits

Internal training and development

Birthday off guaranteed

50% discount off food with friends

25% off bedrooms

60% discount off the menu when on shift

15% discount off Wildshark products

15% discount off all tours at Wildshark Vineyard

Invitation to staff reward event

Incentives and recognition trips

Refer a friend recruitment incentives

Long service recognition rewards

Company pension

Qualifications

• Energetic and enthusiastic approach to welcoming guests.
• Knowledgeable about food and drink offerings.
• Ability to exceed customer expectations.

Responsibilities

• Greet guests with a cheerful welcome.
• Deliver exceptional customer service consistently.
• Participate in weekend and occasional evening shifts.

Skills

Communication skills

Customer service

Enthusiasm

Job description

If you love good food, delivering fantastic service and love the hustle and bustle of pub life, you’ll love working with us as one of our Front of House Team Members at The Farm House, West Malling.

Greeting guests with a cheerful, energetic and enthusiastic welcome, knowledgeable about the food and drinks we offer and confident with your communication and people skills is the key to your success in this role. We pride ourselves on going the extra mile and exceeding customer expectations always.

Experience is preferable, but not essential. Training will be provided.

The role is currently for weekends, with the occasional evening shift.

Benefits

• Internal training and development plans, supported by our exec team
• Birthday off guaranteed, plus a treat from us
• 50% discount off food when visiting with friends & family (T&C’s apply)
• 25% off bedrooms (T&C’s apply)
• 60% discount off the menu when on shift, no restrictions
• 15% discount off Wildshark products, still and sparkling wines and gins (Not available on Ecommerce)
• 15% discount off all tours and experiences at the Wildshark Vineyard for up to 6 people (T&C’s apply)
• A personal invitation to our staff reward event
• Incentives, reward & recognition trips
• Refer a friend and Chef recruitment incentives of up to £1.5k (T&C’s apply)
• Long service recognition rewards (extra paid holidays & monetary vouchers)
• Company pension