Bar Manager

Leonardo Royal Hotel Southampton Grand Harbour; Southampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prestigious hotel in Southampton is seeking a Food & Beverage Manager to lead the department and ensure an outstanding guest experience. The ideal candidate will excel in team leadership, customer service, and operational management. You'll enjoy perks like a bonus scheme, enhanced pension, and extensive training programs for career development. Join a rapidly expanding hotel group committed to excellence in hospitality.

Benefits

Head of Department bonus scheme

Enhanced pension plan

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Regular team celebrations

Access to Company Pension Scheme

Ongoing training programs

Qualifications

• Be a visible leader on the floor and support your team.
• Ensure KPIs are set and help the team achieve them.
• Complete and issue rotas in advance.

Responsibilities

• Lead your department to ensure excellent guest experiences.
• Think creatively for first-class service.
• Conduct regular team meetings to foster relationships.

Skills

Leadership

Customer service

Team management

Job description

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Food & Beverage Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests.

Some of the perks you could enjoy include :

• Head of Department bonus scheme : based on our financial and your personal performances
• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe : get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme : for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme : earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate : we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff : access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Manager, you will :

• Be yourself!
• Lead by example and let your personality shine through
• Be visible on the floor, so that the team knows you’ve got their backs
• Ensure KPIs are set and support the team in achieving these
• Lead regular team meetings – not only will this help with building relationships but a coffee chat goes a long way!
• Complete and issue rotas in advance – life / work balance is important, your team need to be able to make plans outside of work too
• Identify any training opportunities – we want you and your team to build a future with Leonardo Hotels

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game as a Head of Department (HOD)! Our HODs hold key team leadership roles, so we support your management skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops.

To develop vital business and people skills we offer an 8-month “Fast Forward Programme”, or if the time is right our longer-term “Accelerate Programme” will prepare you for your first DGM or Operations Manager role! “Accelerate” develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!