Banqueting Porter - Trump Turnberry - Banqueting

Trump Turnberry Golf and Spa; Girvan; On-site; GBP 20,000 - 25,000; Part time

Job summary

A luxury golf and spa resort in Scotland is seeking a Banqueting Porter to ensure smooth execution of banquet functions. Responsibilities include setting up and breaking down function rooms, maintaining cleanliness, and providing excellent service to guests. The ideal candidate must be detail-oriented, flexible for shifts, and able to work under pressure. This casual position offers day and night shifts.

Qualifications

• Eligibility to live and work in the UK.
• Ability to communicate freely in the local language.
• Good attention to detail and accuracy.

Responsibilities

• Set up and break down function rooms for events.
• Ensure banquet spaces are clean and stocked.
• Adhere to service standards and assist with equipment.
• Maintain cleanliness and safety in banqueting areas.
• Liaise with managers regarding logistical requirements.
• Provide courteous service to guests during events.
• Report maintenance issues or hazards.

Skills

Ability to lift heavy objects

Attention to detail

Flexibility to work shifts

Good organizational skills

Teamwork

Excellent communication skills

Problem-solving skills

Job description

Overview

PROPERTY The diversity of the product offering encompasses a 5 Red Star luxury hotel, self-catering apartments and group lodge accommodation across the grounds of the 800 acre resort. The property is owned and managed by The Trump Organisation.

Position Purpose

A Banqueting Porter will play a vital role in ensuring the seamless setup, smooth execution, and efficient breakdown of all banquet and event functions. You will uphold the highest standards of service and presentation, contributing directly to the luxurious guest experience expected at a five-star establishment. The ideal candidate is proactive, detail-oriented, and capable of working under pressure in a fast-paced environment.

Responsibilities

• Set up, arrange, and break down function rooms according to event orders and client specifications (e.g., tables, chairs, staging, dance floors, audiovisual equipment).
• Ensure all front of house banquet spaces are consistently clean, presentable, and stocked with necessary items (e.g., linens, water stations, notepads).
• Strictly adhere to standards to ensure high quality service. Assist in the movement and storage of banquet equipment and furniture in a safe and organised manner.
• Maintain the highest level of cleanliness and safety in all banqueting areas in accordance with hotel standards and health regulations.
• Liaise with the Banqueting Manager and Events team to ensure all logistical requirements are met promptly and professionally.
• Provide discreet, courteous, and efficient service to guests and VIPs during events.
• Adhere to hotel policies, procedures, and uniform standards at all times.
• Report any maintenance issues, safety hazards, or incidents to the appropriate department.

Skills and Qualifications

• The ability to lift, carry, assemble, dismantle, and move heavy objects, and to remain active or stand for extended periods.
• Excellent attention to detail and willingness to strictly adhere to standards to ensure accurate setup and regimental maintenance of banquet spaces and equipment.
• Flexibility to work shifts including evenings, weekends, and public holidays.
• Good Organisational skills to manage multiple tasks and priorities effectively.
• Good teamwork to be able to work effectively with other staff members to ensure smooth event set up.
• Excellent communication skill
• Problem-Solving Skills are a must for identifying and resolving issues that may arise during event set up.

Qualification Standards

• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Good attention to detail and accuracy

• Casual position - Day & Nightshifts