Banking Customer Care Specialist — Growth, Benefits & Impact

Barclays Bank Plc; Kemp Town Estate; On-site; GBP 27,000; Full time

Job summary

A leading bank is seeking a dedicated Customer Service Advisor to enhance customer experience. The successful candidate will provide exceptional service, resolve customer inquiries, and work collaboratively with teams. This role offers a competitive salary of £26,500 and comprehensive benefits, including medical insurance and pension. Join the team and make a significant impact by supporting our customers directly in a dynamic environment.

Benefits

Private medical insurance

Life insurance

Income protection

Pension plan

Qualifications

• Experience in roles involving customer interactions.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills.

Responsibilities

• Provide exceptional customer service and support.
• Collaborate with internal teams to meet client needs.
• Comply with regulatory requirements regarding customer care.

Skills

Customer service experience

Empathy

Communication skills

Collaboration

Job description

A leading bank is seeking a dedicated Customer Service Advisor to enhance customer experience. The successful candidate will provide exceptional service, resolve customer inquiries, and work collaboratively with teams. This role offers a competitive salary of £26,500 and comprehensive benefits, including medical insurance and pension. Join the team and make a significant impact by supporting our customers directly in a dynamic environment.