Banking Customer Care Advisor – In-Branch & Hubs

Barclays UK; Horsham; On-site; GBP 27,000; Full time

Job summary

A leading financial institution in the United Kingdom seeks a Customer Service Advisor to assist customers and resolve queries. Candidates should possess a strong background in customer service and demonstrate empathy and problem-solving skills. The role offers a competitive salary of £26,500 and a comprehensive benefits package, including medical insurance and income protection, with full training provided. Join the team and make a positive impact on customer experience.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Background in customer service, retail, or hospitality.
• Ability to collaborate across multiple digital channels.
• Experience in providing exceptional customer service.

Responsibilities

• Provide resolutions for customer queries and issues.
• Enhance the bank's digital capabilities and services.
• Collaborate with internal teams to meet client needs.

Skills

Empathy

Customer service

Problem-solving

Communication

Job description

A leading financial institution in the United Kingdom seeks a Customer Service Advisor to assist customers and resolve queries. Candidates should possess a strong background in customer service and demonstrate empathy and problem-solving skills. The role offers a competitive salary of £26,500 and a comprehensive benefits package, including medical insurance and income protection, with full training provided. Join the team and make a positive impact on customer experience.