Banking Client Care Specialist

Barclays UK; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading banking institution in Glasgow is seeking a Client Service Executive to deliver outstanding customer service. The role involves addressing customer inquiries, collaborating with team members, and maintaining accurate records. Applicants should have significant customer service experience and strong communication skills. This position promises a dynamic work environment focused on excellence in client interactions.

Qualifications

• Experience interacting with clients daily and providing support.
• Ability to constructively challenge and support team processes.
• Strong communication skills and adaptability.

Responsibilities

• Provide timely and professional customer service.
• Collaborate with teams across the bank.
• Manage customer records accurately.
• Participate in training and development.
• Identify and implement best practices in customer care.
• Handle escalation requests promptly.

Skills

Customer Service experience

Strong communication

Proficiency in customer service

Strong working knowledge of Microsoft tools

Job description

A leading banking institution in Glasgow is seeking a Client Service Executive to deliver outstanding customer service. The role involves addressing customer inquiries, collaborating with team members, and maintaining accurate records. Applicants should have significant customer service experience and strong communication skills. This position promises a dynamic work environment focused on excellence in client interactions.