Bank Healthcare Assistant

NHS; Thatcham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Thatcham is seeking a compassionate Healthcare Assistant to support individuals on their recovery journey. You'll provide person-centred care, assist with daily tasks, and collaborate with a multidisciplinary team in a secure mental health setting. Ideal candidates will have empathy, resilience, and strong communication skills. This role offers a competitive hourly rate and a thorough induction process to ensure your success in delivering quality care.

Benefits

Hourly rate of £14.40

Two-week paid induction

Free meals and parking

Mandatory training

Wellbeing support

Pension contribution (Optional)

Qualifications

• Experience as a Healthcare Assistant in the UK is beneficial.
• Skills in empathy, patience, resilience, and strong communication are required.
• Willingness to attend a paid three-week training course is a must.

Responsibilities

• Provide compassionate, person-centred care to individuals at every stage of their recovery.
• Support ward rounds and observe behaviours to help shape responsive care plans.
• Assist with everyday tasks to promote dignity and independence.
• Collaborate closely with a multidisciplinary team to deliver tailored support.

Skills

Empathy

Patience

Resilience

Strong communication skills

Job description

This is a Healthcare Assistant role at Thornford Park Hospital in Thatcham, Berkshire, which is part of Elysium Healthcare. The role involves providing compassionate, person-centred care to individuals at various stages of their recovery journey, supporting ward rounds, assisting with everyday tasks, and collaborating with a multidisciplinary team to deliver holistic, tailored support. The hospital offers a range of services, including medium and low secure units, psychiatric intensive care units, and specialist pathways for mental health, personality disorders, learning disabilities, and autism.

Main duties of the job

As a Healthcare Assistant, you'll play a vital role in supporting and empowering service users through a seamless, integrated recovery and rehabilitation pathway. Your day-to-day responsibilities will include providing compassionate, person-centred care, supporting ward rounds and observing behaviours, assisting with everyday tasks to promote dignity and independence, and collaborating closely with a multidisciplinary team to deliver holistic, tailored support.

About us

Elysium Healthcare is a leading provider of mental health and specialist services, with a network of over 90 services across England and Wales. The company is part of Ramsay Health Care, a global network that employs over 86,000 people worldwide. Elysium Healthcare is committed to delivering high-quality, person-centred care and supporting the well-being of its staff.

Job responsibilities

Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?

Join the team at Thornford Park Hospital in Thatcham, Berkshire as a Healthcare Assistant and experience what delivering great healthcare should feel like.

As a Healthcare Assistant, you’ll bring empathy, patience, and resilience to a secure Mental Health setting, along with strong communication skills, emotional awareness, and the ability to remain calm under pressure. It can be challenging at times, but your positive attitude, adaptability, and commitment to delivering person-centred care will be key to succeeding in this role. Experience in mental health is beneficial, as Thornford Park provides medium and low secure forensic services, PICU care, and specialist pathways for Mental Health illness, Personality Disorders, Learning Disabilities, and Autism.

You’ll work alongside a supportive multidisciplinary team, using your skills to help individuals progress along their recovery journey. As you grow in your role, you’ll have the opportunity to work across multiple wards and services and pursue qualifications in health and social care.

We offer a comprehensive three-week induction to help you thrive from day one.

The shift pattern is 12.5 hours per day

Please note (Bank Only): You’ll need to commit to a paid three-week training course. If you’re unable to attend, we kindly ask that you do not apply.

What You Will Be Doing:

As a Healthcare Assistant, you’ll play a vital role in supporting and empowering service users through a seamless, integrated recovery and rehabilitation pathway that truly transforms lives. Your day-to-day will include:

• Providing compassionate, person-centred care to individuals at every stage of their recovery
• Supporting ward rounds and observing behaviours to help shape responsive care plans
• Assisting with everyday tasks, including personal care, to promote dignity and independence
• Collaborating closely with a multidisciplinary team to deliver holistic, tailored support

Where You’ll Be Working:

Thornford Park is a 130bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges.

Services include:

• Medium & Low Secure Units for acute and long-term care
• PICUs for individuals in psychiatric crisis
• Older Adult Services with age-appropriate, holistic interventions
• Specialist Learning Disability & Autism Pathways with integrated secure settings and step-down flats

You’ll be part of a recovery-focused, multidisciplinary team helping people move safely toward greater independence. Thornford Park is easily accessible via Thatcham train station, with shuttle transport available.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Hourly rate of £14.40 (inclusive of a 12.07% holiday allowance uplift)
• Two-week paid induction
• Free meals and parking
• Mandatory training to ensure you are fully able to do your job at the best of your ability
• Wellbeing support and activities to help you maintain a great work-life balance
• Pension contribution to secure your future (Optional)

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

• No specific qualifications are required, but experience as a Healthcare Assistant in the UK, with skills in empathy, patience, resilience, and strong communication, is beneficial. Willingness to attend a paid three-week training course is also a requirement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.