Bank Catering Services Operative - Acute Patient (York)

York Teaching Hospital Facilities Management; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare organization in York is seeking a flexible Catering Services Operative to deliver and serve food in a patient care setting. No prior experience is necessary as full training will be provided. The ideal candidate should be a team player with good customer service skills and a willingness to learn. Enhanced rates apply for weekend shifts. Benefits include access to the NHS Pension Scheme and generous holiday allowances.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Generous relocation package

Employee Assistance Programme

Car Lease scheme

Cycle to Work scheme

Learning and development opportunities

Discounts on restaurants and shopping

Qualifications

• No prior experience necessary as full training will be given.
• Ability to work on their own unsupervised.

Responsibilities

• Delivering food to and serving patient food to the wards areas.
• Using ward ovens to regenerate food.
• Keeping the ward kitchen clean.
• Monitoring food temperatures as part of HACCP.
• Washing up and other general cleaning duties.

Skills

Team player

Customer service

Willingness to learn

Job description

Catering Services Operative – York Teaching Hospital Facilities Management

Shifts cover Monday to Sunday, 7am to 8pm, including weekends and bank holidays as and when required.

Are you a strong team player, kind, friendly and motivated? We may have the role for you!

York Teaching Hospital Facilities Management (YTHFM) are looking for an approachable and flexible Catering Services Operative to join our team in York. Experience is not necessary as full training will be given, but a willingness to learn and develop your skills is essential.

Duties

• Delivering food to and serving patient food to the wards areas


• Using ward ovens to regenerate food


• Keeping the ward kitchen clean


• Monitoring food temperatures as part of HACCP


• Washing up and other general cleaning duties


• Working in cold rooms to pick and seal patient food and also in pot wash

The ideal candidate will have catering experience, be fantastic with customers, a good team player and able to work on their own unsupervised. Full training will be provided. Enhanced rates apply when working at the weekend.

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants


• 27 days holiday rising to 33 days (depending on NHS Trust service)


• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager


• A variety of different types of paid and unpaid leave covering emergency and planned leave


• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme


• NHS Car Lease scheme and Cycle to Work scheme


• An extensive range of learning and development opportunities


• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Our Values

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Other Information

YTHFM is currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill. This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy, and wellbeing treatments, up to defined limits. This does not form part of our terms and conditions of employment and could be withdrawn at any time. We also offer discounted membership of Westfield Health’s standard Plan for staff on bank contracts or employed in Band 4 or above.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Wednesday 19 Nov 2025.