Bank Administration Assistant - HMP Holme House

Spectrum Community Health CIC; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare services organization in Tees Valley is seeking a Bank Administration Assistant. The role involves providing comprehensive administration support within the Prison Healthcare Department, requiring high standards of customer service and effective communication skills. Candidates should possess GCSEs in Maths and English, NVQ level III in administration, and experience in a busy office environment. The position offers hourly pay of £12.75 to £13.60, with enhancements for weekends and bank holidays.

Benefits

Free car parking at some sites

Enhanced bank rates

Flexibility

Free DBS checks

Access to NHS Pension Scheme

Opportunity to join substantive employment

Qualifications

• Experience of working effectively in a busy office environment.
• Experience in customer services delivering high quality service.
• In-depth knowledge of Microsoft Office packages.

Responsibilities

• Provide comprehensive administration and information services.
• Ensure excellent administration and communication skills.
• Support the Administration Manager on a day-to-day basis.

Skills

High standard of customer care service skills

Ability to communicate appropriately and effectively

Excellent interpersonal skills

Ability to work under pressure

Ability to maintain confidentiality

Education

GCSE or equivalent in Maths and English

NVQ level III in administration or secretarial or equivalent

European Computer Driving Licence or equivalent

Tools

Microsoft Office

SystmOne

Job description

Bank Administration Assistant - HMP Holme House

Are you looking an opportunity to work in a challenging environment and support a multi-disciplinary team of clinical staff providing healthcare services to offenders? Spectrum Community Health Services are currently recruiting for committed and highly motivated Bank Healthcare Administrators to join our friendly healthcare teams.

Main duties of the job

The post holder will provide comprehensive administration and information services within the Prison Healthcare Department of the Health and Justice Business Unit.

The post holder will provide excellent administration and communication skills and work flexibly in response to the service needs. The post holder will be responsible for all aspects of administrative support. The post holder will be line managed and supported on a day-to-day basis by the Administration Manager.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team!

We're looking for passionate individuals to join our diverse and innovative staff bank.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Free car parking at some sites
• Enhanced bank rates
• Flexibility
• Free DBS checks
• Holiday pay
• Access to NHS Pension Scheme (subject to hours worked)
• NHS and Blue Light discounts
• Regional work
• Onsite gym available at some sites
• Opportunity to join substantive employment.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff, and partners.

We are building on our ambition to deliver the best in health and well-being on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities.

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Job responsibilities

Please see job description and person specification. For any further information please use the contact details provided.

Person Specification

Skills

• High standard of customer care service skills
• Able to build effective working relationships at all levels
• Proven ability to communicate appropriately and effectively with all grades of staff both verbally and in writing.
• Excellent interpersonal skills
• Proven ability to produce well presented, clear and accurate documents
• Ability to work under pressure
• Ability to maintain confidentiality at all times

Qualifications

• GCSE or equivalent in Maths and English
• NVQ level III in administration or secretarial or equivalent
• Word processing or Typing to level 3 or equivalent
• European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Experience

• Experience of working effectively in a busy office environment undertaking a range of administration duties
• Experience working in a customer services environment and delivering high quality service
• Experience of working to deadlines and juggling priorities
• Experience of working with databases
• In-depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook
• Knowledge of SystmOne
• Experience of minute taking
• Experience of working in a secure environment and/or healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.75 to £13.60 an hour+ WTD payment & enhancements for weekend & bank holidays