Bank Administration Assistant

NHS; Remote; GBP 20,000 - 30,000; Part time

Job summary

A leading healthcare provider is seeking Bank Admin Staff for their Temporary Staffing Bank Services across various locations. The role requires excellent communication skills and recent experience in a busy office environment. Responsibilities include providing administrative support in clinical and non-clinical areas, handling emails, and liaising with patients. Candidates should have QCF/NVQ Level 2 in Business Admin and proficiency in Microsoft Office to thrive in this dynamic position.

Benefits

Access to NHS pension scheme

Monthly or weekly pay options

Holiday pay

Competitive pay rates

Variety of experience in different teams

Qualifications

• Recent experience working in a busy office environment.
• GCSEs Grade C in English and Maths or above.
• Proficient in Microsoft Office and able to learn new applications.

Responsibilities

• Assist wards and departments with administrative support.
• Liaise professionally with patients and colleagues.
• Handle a large volume of emails and telephone calls.

Skills

Microsoft Office

Effective communication

Office environment experience

Troubleshooting queries

Email management

Education

QCF/NVQ Level 2 in Business Admin

Tools

NHS software (PAS, Choose and Book)

Excel

Outlook

Job description

We are looking for Bank Admin Staff that are available Monday to Friday 30 hours plus per week. Please only apply if you are able to cover these hours.

We have an exciting new opportunity forexperiencedAdmin professionalsto join our Temporary Staffing Bank Services; these opportunities are available within a range of clinical inpatient, community services and non-clinical areas across The Royal Wolverhampton NHS Trust.

Do you have recent experience of working in a busy office environment with excellent communication and administration skills? Are you a proficient Microsoft Office user?

Main duties of the job

If you're looking for temporary work that suits your lifestyle, becoming a Royal Wolverhampton NHS Trust Temp could be right up your street. We're looking for experienced receptionists and administrators who want to work on an 'as and when' basis to join our in-house bank of administrators. Our bank administrators help to ensure that wards, departments, community teams and local GP practices across the Trust are always supported with expert admin help.

As a bank worker, you can work flexibly to fill a temporary vacancy or short-term staffing shortages. You may be asked to work at any time, with just a few days' - or hours' - notice.

Joining the Trust Admin Bank will give you lots of variety so it's a chance to learn new skills in different environments. One day you could be in a clinical setting or GP practice and the next, a Head Office assignment.

About us

Benefits of joining: By working on the bank, you can have the flexibility to work now and then or for longer, full-time bookings - whatever's right for you. You can choose the location and shift patterns that are right for you and you won't be tied into contracted hours, so you can work to suit your family and other commitments. As well as competitive pay rates, you'll be eligible for many of the benefits applicable to permanent staff, including:

• Opportunities to gain experience within a variety of specialist teams
• Access to the NHS pension scheme
• An NHS badge entitling you to many NHS benefits
• Unsocial hours enhancements (where applicable)
• Monthly or weekly pay - your choice
• Holiday pay - as a percentage of work completed
• Induction and mandatory training

Our dedicated team will give you all the help you need - from your recruitment to booking your first shift. You will have a comprehensive induction and undertake training that is mandatory to the role.

Job responsibilities

If you would like to work within our organisation and have proven experience as an Administrator, have GCSEs Grade C in English and Maths or above, we would be interested in hearing from you. We would also welcome applicants to apply who have previous experience in

Specialist NHS software knowledge PAS, Choose and Book, Employee On-Line, Health Roster

Handling a large volume of emails and telephone calls

Familiar with Microsoft Packages, such as Excel, Outlook etc

• Liaise face to face with patients and colleagues/Managers in a professional manner
• Ability to effectively troubleshoot queries

Person Specification

Qualifications

• QCF/NVQ Level 2 in Business Admin or equivalent qualification

Skills and Experience

• Fast and efficient in: Microsoft Office, word processing, electronic diaries and file management, Excel
• Conversant with internet for information search.
• Willingness to learn new applications relevant to the job
• Computer competent.
• Typing letters to a high degree of accuracy

Flexibility

• Participation in flexible work patterns / shift working may be required, to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wolverhampton, Cannock, Sandwell, Dudley and Walsall