Band 7 Admissions Service Manager

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading NHS trust in Greater London seeks a Service Manager for the Central Admission team in Elective Access. The role requires managing a busy team across multiple sites, strong communication skills, and an understanding of NHS targets. Ideal candidates should have a proven management background and the ability to thrive under pressure. The position offers a dynamic work environment and opportunities for professional development.

Benefits

Flexible hours

Generous benefits

Next level training

Qualifications

• Demonstrable ability to meet the Trust Values.
• Experience of working in a junior management position.
• Experience in staff management or leading a team.

Responsibilities

• Manage the Central Admission team in Elective Access.
• Support operational management of the service.
• Prioritize tasks in a dynamic environment.

Skills

Team management

Strong communication skills

Time management

Analytical skills

Knowledge of NHS policies

Education

Minimum of 1st degree or equivalent experience

Management qualification

Tools

IT skills

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an opportunity to continue pioneering work in delivering better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research, and we measure progress against five objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We value diversity and undertake initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities to promote good relations and understanding among staff.

Video: Welcome to the Royal Free

Video: Royal Free London NHS Foundation Trust values

Job overview

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Main duties of the job

An exciting opportunity has arisen for a Service Manager to join our Central Admission team in Elective Access. Base site Enfield Civic Centre.

The post holder will be required to work across sites, working alongside the current Service Manager and supporting the Assistant Operations Manager in the operational management of the service.

The successful candidate will have a proven track record of delivering in managing a large busy team, as well as the ability to work under pressure and prioritise in a dynamic environment. Strong communication skills and working as part of a team is essential. You will be required to have an in-depth understanding of RTT and Cancer targets and knowledge of the current NHS challenges and opportunities.

If you believe you have the skills and enthusiasm to join our team we would like to hear from you.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you career opportunities and a forward-thinking approach to working that fits around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to advance your career.

For more information, please follow the link: which is the Royal Free London jobs site

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Values

Essential criteria

• Demonstrable ability to meet the Trust Values

Qualification

Essential criteria

• Minimum of 1st degree or equivalent experience
• Evidence of continuing personal development

Desirable criteria

• Management qualification

Experience

Essential criteria

• Experience of working in a junior management position
• Staff management or leading a team

Desirable criteria

• NHS experience
• Introducing new ways of working
• Project management
• Budget management experience including monitoring expenditure and identifying savings

Skills

Essential criteria

• Understanding of national NHS policy and targets
• Good interpersonal, oral and written skills including chairing team meetings, writing reports
• Excellent IT skills
• Numerate, with excellent analytical skills/ability to understand and produce statistical information for problem solving
• Negotiation skills
• Ability to manage time/priorities
• Ability to assess competing demands on service to support business planning

• Covid-19 Vaccination Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, the TrustID site is described further on the trust site.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Employer certification / accreditation badges

Documents to download

• Job description and Person Specification ( PDF , 369.9 KB )
• PS ( PDF , 369.9 KB )
• Functional Requirements ( PDF , 100.7 KB )
• Royal Free Map ( PDF , 1.2 MB )
• Benefits Poster ( PDF , 148.6 KB )
• Staff Networks at Royal Free London NHS Foundation Trust ( PDF , 563.8 KB )
• Our sites and services ( PDF , 486.9 KB )