Band 4 Deputy Housekeeping & Portering Manager

University Hospitals Birmingham NHS Foundation Trust; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare provider is seeking a Deputy Housekeeping & Portering Manager in Solihull to lead the Facilities team. This role involves ensuring excellent patient care, supporting the Facilities Manager, and maintaining high cleanliness standards. Strong leadership and communication skills are required to manage day-to-day operations of the Housekeeping and Portering departments in a fast-paced environment. Commitment to inclusivity and diversity is integral to the workplace culture.

Qualifications

• Experience in leading diverse teams is essential.
• Knowledge of HR procedures, such as sickness management.
• Ability to communicate effectively at all levels.

Responsibilities

• Support the Facilities Manager with day-to-day operations.
• Oversee the Housekeeping and Portering departments.
• Ensure high standards of cleanliness in line with national standards.

Skills

Leadership qualities

Operational Leadership skills

Excellent Communication

Job description

Overview

This is an exciting opportunity to join the Facilities team at Solihull Hospital as a Deputy Housekeeping & Portering Manager. The Facilities team at Solihull is a fast paced, dynamic team that supports the clinical team and the clinical strategy at various points. The priority in this role is ensuring the facilities team deliver excellent patient care and experience. Ensuring support is given to the Facilities Manager, overseeing day-to-day operations of the Housekeeping and Portering departments, and to ensure the highest standards in cleanliness are delivered to the Hospital, in line with the national cleaning standards 2025.

Key Responsibilities

• Excellent Leadership qualities - supporting the leadership of a large diverse workforce, showing care and compassionate leadership qualities.
• Operational Leadership skills - Delivering an excellent service from our Portering team, and Housekeeping team, keeping our patients at the forefront of what we do.
• Understanding and supporting with HR procedures, such as Sickness management and people related issues.
• Excellent Communication at all levels - communicating with our facilities team, and networking within the wider facilities team to ensure standardised practices and best practices are adopted and delivered.
• Supporting with the deliverance of sustainable finance plans, cost improvements and tendering schemes.

Inclusive Culture and EEO

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.