Band 3 Apprentice Administrator (Apprenticeship and Career Hub)

Barking, Havering and Redbridge University Hospitals NHS Trust; Romford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare trust in Romford is seeking an Apprentice Administrator to provide essential data and administrative support. The ideal candidate will have strong organisational and computer skills, along with a keen eye for detail. This office-based role requires liaising with internal and external stakeholders and offers the opportunity to complete a Level 3 Business Administrator apprenticeship.

Qualifications

• Be 16 years old or over.
• Have the right to work in the UK with a visa covering the apprenticeship duration.
• Have been permanently resident in the UK for the past 3 years.
• Ability to maintain a tidy data entry approach compliant with processes.
• Applications are welcomed from those with lived experience of the care system.

Responsibilities

• Provide general data and administrative support using learner management systems.
• Act as the initial point of reference for employees and managers.
• Assist with processing staff undertaking apprenticeships.
• Complete the Level 3 Business Administrator apprenticeship.

Skills

Organisational skills

Computer skills

Attention to detail

Stakeholder liaison

Job description

Overview

The Apprenticeship and Career Hub (ACH) are looking to recruit an Apprentice Administrator to join our friendly team. The ACH provides apprenticeships to Trust staff and external organisations. You will provide general data and administration support to the ACH Team, using a variety of learner management and Government systems. This is an office-based role which includes some lone working due to exam invigilation requirements. You will also be the main point of contact for general enquiries and telephone calls received to the office. We are looking for someone who has good organisational and computer skills, with excellent attention to detail to ensure data entry remains compliant with processes and legislation. You will also be required to liaise with internal and external stakeholders.

Responsibilities

• Provide general data and administrative support to the Apprenticeship and Career Hub (ACH) team using learner management systems and Government systems.
• Act as the initial point of reference for employees and managers, dealing with queries and escalating to the Team as required.
• Provide administrative support as required by the Data Co-ordinator and/or other members of the Team.
• Be the main point of contact for general enquiries and telephone calls to the office.
• Assist with processing and monitoring of staff undertaking apprenticeships across the organisation, including liaison with internal and external stakeholders.
• Complete the Level 3 Business Administrator apprenticeship alongside the role. If you already hold a Level 3 Business qualification, you are not eligible to apply.

Requirements / Qualifications

• Be 16 years old or over.
• Have the right to work in the UK with a visa that covers the duration of the apprenticeship.
• Have been permanently resident in the UK for the past 3 years.
• Good organisational and computer skills with excellent attention to detail and a tidy data entry approach compliant with processes and legislation.
• Ability to liaise with internal and external stakeholders.
• We welcome applications from those with lived experience of the care system.

Additional Information

• Be aware of safeguarding requirements: Barking Havering and Redbridge University Hospital NHS Trust is committed to safeguarding children and adults at risk, and staff and volunteers are expected to share this commitment.
• All salaries are inclusive of standard allowances (e.g., High Cost Area for staff on Agenda for Change contracts).
• We are an equal opportunity employer and welcome applications from all sections of the community. We support flexible working where service needs allow, and discuss flexibility with the recruiting manager.
• Application process notes: all correspondence will be by e-mail; provide referees from your most recent employer (one must be your direct Line Manager or Supervisor). Include any employment gaps with the relevant explanation.
• TrustID verification of essential documents (e.g., passports, driving licenses) is required for new employees.
• UKVI guidance: BHRUT is unable to provide a Certificate of Sponsorship for Band 2 or Band 3 positions.
• Vacancies may close early if a sufficient number of applications are received; not all applicants receive a response to every application.
• Smoke-free environment: the Trust operates a smoke-free policy; smoking is not permitted on Trust grounds or in Trust uniform during working hours, with certain allowances for e-cigarettes outside buildings.

We are an equal opportunity employer welcoming applications from all sections of the community and encourage applicants who wish to job-share. We have progressed with improvements and are not in special measures. The Trust serves multiple sites and prioritises high-quality care, supported by strong leadership and training.