BA Cityflyer Crewing Assistant Apprentice

British Airways; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading airline in Manchester is offering an apprenticeship as a Crewing Assistant. You will support the Operations Control Centre and gain valuable experience in aviation operations. This role requires strong planning skills, problem-solving abilities, and the willingness to work shifts. Successful candidates will receive on-the-job training and have opportunities for future career progression.

Benefits

Unlimited standby flights

Discounted airfares for friends and family

Opportunities for career progression

Qualifications

• Demonstrate effective planning and organizing skills.
• Ability to prioritize workload.
• Willingness to work shifts (12-hour shifts).

Responsibilities

• Support Operations Control Centre (OCC) with daily operations.
• Monitor crew hours and ensure compliance with regulations.
• Liaise with internal and external customers to provide timely information.

Skills

Effective planning and organizing skills

Excellent problem-solving skills

Interpersonal skills (verbal and written)

Experience in Microsoft Office Suite

Education

GCSE's Grade C or above in Maths and English

Job description

Overview

Duration: This is for a fixed term contract initially for 18 months.

Location: Didsbury Manchester

Application Closing Date: 10th October 2025

Start Date: February 2026

The role: Crewing Assistant Apprentice

Primary responsibility to support the Operation Control Centre (OCC) team to coordinate and plan all daily operational activities essential to ensuring all flights are operated safely, in accordance with company requirements, and on time thus minimising disruption to customers and crew. Whilst ensuring all flights are crewed in accordance with EASA OR ORO FTL regulations.

This is an approved apprenticeship scheme whereby the successful candidate will study an established curriculum whilst fulfilling the duties of a Crewing Assistant within the Operations Control Centre.

The Programme

The Transport Scheduler Apprenticeship is delivered by our training provider Crosby Aviation. This apprenticeship will consist of 18 months of ‘on the job’ training along with classroom and online learning.

On completion of your apprenticeship, you’ll be awarded a Level 3 – Transport Scheduler qualification which is internationally recognised and progressing to further opportunities within the Company.

The apprenticeship will provide you with the opportunity to learn about a variety of aviation topics including:

• Crew Roster management
• Crew Training
• Contingency planning
• Transport and Travel
• Fatigue,
• Legality,
• Human Factors

You’ll also learn about the wider industry and the airline itself through visits and conferences.

What you’ll do

• Complete training to meet the Transport Scheduler apprenticeship standard.
• Provide general support within the Operations Control Centre (OCC) to enable the Operations/Crew Controller to maintain focus on contingency planning.
• Work with the Crew Controllers monitoring irregular operations ensuring crew are operating within EASA regulations and company scheduling agreements
• Ensuring crew duties, sickness and fatigue issues are reported and logged
• Liaise with internal and external customers around the network to ensure accurate and timely flow of information in / out of the COC
• Monitor crew hours and react to deliver our planned operation.
• Have the opportunity to spend time with other related business areas

What you’ll bring to the role:

We’re looking for candidates who have a keen interest in the aviation industry, you’ll need to able to demonstrate effective planning and organising skills, ability to prioritise your own workload.

You’ll need to demonstrate excellent problem-solving skills, perseverance with the ability of seeing tasks through to completion along with excellent interpersonal skills (both verbal and written).

• Experience in working with Microsoft Office suite (Excel, Word, Powerpoint) is essential
• GCSE's Grade C or above, or equivalent in Maths & English which are essential
• The ability to work shifts (12 hour shifts) supporting a 24 hour operation
• Previous experience in aviation is desirable, however we’re happy to train candidates who are eager to learn

Further Information & Next Steps

We are delighted you are considering applying! Here’s some more information you may need about the application process:

• All sections of your application need to be complete by the deadline given
• Due to high volumes of applications, you may only apply for one apprenticeship programme. We would recommend for you to read about each apprenticeship scheme before applying as only your first application will be considered
• If you are successful with the initial application, you will be invited to complete a short video interview within a given timeframe
• Across all stages of the application process, if you fail to submit by the deadline, your application will be automatically withdrawn.

Timelines for this recruitment process

• Initial applications open between 24 September – 10 October but may close earlier if volumes are high
• If your initial application is successful, you will be invited to complete a video interview in October
• If your video interview is successful, you will be invited to an Assessment Centre which will take place on 10th November 2025, this will take place in person at our Head Office, Didsbury, Manchester.
• Applicants must have the right to work in the United Kingdom

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain