B2 Statistical Support Officer

Scottish Government; Dundee; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A government agency in Scotland is seeking an individual with strong planning and organisational abilities to assist the Analysis and Insight team. The successful candidate will update priority tracking tools, provide insights to team leaders on project progress, and support statistical data requests. This position requires experience in data management, ideally with Excel, as well as the ability to manage competing priorities in a dynamic environment. The role is hybrid, requiring presence in Glasgow or Dundee offices.

Benefits

Flexible working options

Inclusive working environment

Qualifications

• Experience of collating a variety of data and/or information to support decision making, including the maintenance and improvement of trackers.

Responsibilities

• Lead work to update the priorities tracker tool.
• Provide regular overviews to inform team leaders.
• Support the maintenance of the unit risk register.

Skills

Planning and organisational skills

Collating data

Communication

Tools

Excel

Job description

Description

Do you have strong planning and organisational skills with the ability to respond quickly to new demands and manage competing priorities and tasks to support the delivery of key business priorities?

The Analysis and Insight team delivers analytical support to Social Security Scotland across three professional specialisms – Social Research, Operational Research and Statistics – providing evidence, analysis and insights across devolved benefit delivery. This role offers an exciting opportunity to work with team leaders to support the prioritisation and management of work that informs decision making across Social Security Scotland.

The statistics team, on which this post will be based, produces official statistics publications and management information, as well as leading a range of developmental work to meet the data needs of internal and external stakeholders. This post is an exciting opportunity to be part of the team and lead work to improve the business processes that are used to prioritise work and communicate progress to help deliver key business outputs.

Responsibilities

• Lead work to update the priorities tracker tool to maintain the list of priorities that Analysis and Insights statistics teams are currently working on, ensuring that captured priorities are accurate and up to date; progress is documented and assigned resource is recorded.
• Provide regular overviews to inform team leaders and senior leaders of current progress against priorities, highlight risks in delivery and document any decisions taken by team leaders to re‑prioritise or re‑allocate resources.
• Provide support to team leaders in project planning.
• Support the maintenance of the unit risk register, ensuring content is routinely reviewed and updated.
• Support the management of the statistics team mailbox, documenting data requests and the assignment of tasks to team members.
• Support the maintenance of documentation such as updating forthcoming publications on our website and the Scottish Government’s website.
• General business support to the statistics teams in Analysis and Insights.

Qualifications

Success Profiles

We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.

Experience

Experience of collating a variety of data and/or information to support decision making, including the maintenance and improvement of trackers using Excel or any other tool.

Behaviours

• Working Together – Level 3
• Changing and Improving – Level 3
• Communicating and Influencing – Level 3
• Delivering at Pace – Level 3

You can find out more about Success Profiles Behaviours here.

How to Apply

Apply online. You must provide a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the Success Profiles above.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by AI and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment this will consist of an online interview and presentation.

We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)

Sift From 1st December 2025

Interview From 12th December 2025

Reserve List

In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 3 months.

About Us

Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service we uphold the Civil Service Nationality Rules.

Working Pattern

Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for please contact us.

Equality Statement

Social Security Scotland is committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Social Security Scotland is a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at …

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information

This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via …

Apply before 23: 55 Tuesday 25th November 2025.