AVP, Sales (EMEA)

Medallia; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading Experience Management company is seeking an AVP, Sales (EMEA) based in London. This role requires significant experience in enterprise software sales and a proven track record of leading teams in achieving sales targets. The successful candidate will drive new bookings and customer retention while fostering relationships with key partners. Competitive compensation and opportunities for growth in a dynamic environment will be offered.

Qualifications

• 10+ years related experience is typically required.
• 6+ years leading a high-performing enterprise sales team.
• 8+ years selling complex business applications at the C-Suite level.

Responsibilities

• Create and maintain a high-performance sales culture.
• Drive new software bookings, retention, and upsell opportunities.
• Build relationships with key consulting firms and integrators.

Skills

Enterprise software sales

Sales leadership

C-Suite relationship building

Strategic planning

Salesforce / CRM proficiency

Tools

Salesforce

Excel

Job description

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole selfh3>

The AVP, Sales (EMEA) sits on our Sales Leadership team overseeing all of EMEA. This role reports to our Chief Revenue Officer.

Responsibilities

• Create & maintain a high-performance sales culture. Broadly, this refers to an area that is meeting or exceeding sales targets, with broad participation, wherein every member of the team feels valued, rewarded & accountable for their contributions
• Own, drive, and accurately forecast new software bookings, retention, and upsell / cross-sell opportunities
• Work directly with leaders in product, marketing, enablement and operations to prioritize investments based on the needs & areas of growth potential in your purview
• Create and continuously optimize effective strategies for top and bottom line revenue growth and customer retention.
• Attract, recruit, and hire future Sales Leaders and President’s Club attendees
• Inspire, develop and retain high-performing Sales Leaders and Sales Directors
• Lead key areas of the Sales Ecosystem (such as Solutions Consulting, Account Management, and Inside Sales)
• Build and execute relationships and go-to-market strategies with key Medallia partners such as management consulting firms and global system integrators
• Partner internally with Sales Ops and Marketing to continuously improve our sales approach and win rate
• Run an operationally sound sales team

Qualifications

Minimum Qualifications

• Typically requires a minimum of 10+ years of related experience
• 6+ years regional sales leading a team of a high-performing enterprise software sales directors
• 8+ years as a top-performing individual contributor in an enterprise software sales role with experience selling complex business applications / technology solutions at the C-Suite level
• Demonstrated experience creating opportunities within large strategic accounts; lengthy sales cycles
• Successfully closed large deals at enterprise levels with strategic planning, focus and drive
• Demonstrated previous success in exceeding sales target, building strong pipeline and nurturing key accounts
• Strong executive presence and presentation experience (both in-person and over video calls)

Preferred Qualifications

• Builds and maintains C-suite relationships
• Inspires and develops high-performing sales professionals
• Manages to quota in an enterprise sales organization
• Understanding of customer and employee experience management
• Strong knowledge of Salesforce / CRM, Excel and other productivity tools
• Strong preference for candidates based in London