Aviation Account Manager

MANCHESTER AIRPORT PLC; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading airport operator in the UK is seeking an Aviation Account Manager to manage airline accounts at Manchester Airport. You will be responsible for developing strong relationships with airline partners and creating strategic plans to maximize opportunities for growth. The ideal candidate will have key account management experience, strong analytical skills, and a passion for the aviation industry. The role offers benefits such as free parking and subsidized public transport.

Benefits

Free parking

Subsidised public transport

Company discounts

2 volunteering days per year

Free Virtual GP service

Qualifications

• Experience in key account management, preferably in aviation.
• Strong intellectual and analytical skills.
• Ability to understand trends and identify risks.

Responsibilities

• Manage a portfolio of airline accounts at Manchester Airport.
• Develop customer relationships with airline partners.
• Create and deliver account plans for new routes and services.
• Support Heads of Aviation with strategic growth opportunities.
• Coordinate growth with operational teams.
• Forecast passenger numbers for airline accounts.

Skills

Key account management experience

Strong analytical skills

Ability to convert strategies into plans

Knowledge of airline network

Awareness of airline operations

Strong commercial acumen

Experience in business planning

Effective communication

Passion for the aviation industry

Job description

• Closing date for applications is the 9th January 2026

Why MAG?

Every year, Manchester Airport connects over 31 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service

The role

The Aviation Account Manager will be responsible for a portfolio of airline accounts at Manchester Airport. They will be accountable for developing strong customer relationships with airline partners and for devising and delivering account plans to maximise the opportunities for additional airline capacity and new routes and services, working cross functionally to achieve this.

The role will serve as the first point of contact for the airline accounts within their portfolio and they will also support both Heads of Aviation and Business Development with strategic growth opportunities. As Manchester Airport continues to develop and grow, the Aviation Account Manager will also be responsible for managing and coordinating growth in coordination with the capacity and operational teams.

Finally, the role will also play a critical role in passenger forecasting (both ‘in year’ forecasting and long term) specifically with the airline portfolio held.

What will make you successful in the role?

• Key account management experience preferably within Aviation
• Strong intellectual and analytical skills, combined with the ability to understand and identify key trends and potential risk and opportunities
• Ability to convert strategies into executable plans for aviation accounts
• Knowledge of airline network and commercial activities
• Awareness of airline operations and airport operational activities
• Strong commercial acumen with the ability to influence and become an advocate across multiple business divisions and airports
• Experience of business planning and budgeting
• Effective communication skills as well as strong influencing skills
• Ability to provide a consultative approach towards risks or problems within the commercial aviation arena
• A strong passion for the aviation industry

Create a job alert for this search