AV Service Engineer

Prospero Integrated; Guildford; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading AV integration company is seeking a skilled AV Service Engineer to support maintenance and troubleshooting for corporate clients. Responsibilities include diagnosing AV systems, performing repairs, and liaising with clients. The ideal candidate has proven experience, strong fault-finding skills, and a full UK driving licence. This is a permanent position offering a salary between £40,000 and £45,000.

Qualifications

• Proven experience as an AV Service Engineer within corporate environments.
• Ability to work independently and professionally on client sites.
• ECS/CSCS certification preferred.

Responsibilities

• Diagnosing and repairing faults across a range of AV systems.
• Performing routine preventative maintenance and system checks.
• Completing service reports and communicating findings clearly.

Skills

Fault-finding skills

Client communication

Preventative maintenance

Tools

Crestron

Extron

Biamp

Cisco

Microsoft Teams Rooms

Job description

Job Title: AV Service Engineer

Location: Surrey

Pay: £40,000 - £45,000

Type: Permanent

Overview

An established AV integration company is seeking an experienced AV Service Engineer to support service, maintenance, and troubleshooting activities across a range of corporate clients. This role includes attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments.

Responsibilities

• Diagnosing and repairing faults across a range of AV systems, including displays, video conferencing systems, audio setups, and control systems
• Performing routine preventative maintenance and system checks
• Completing service reports and communicating findings clearly to the service management team
• Providing remote support when required
• Liaising with clients professionally to minimise downtime and ensure satisfaction
• Updating firmware and system configurations as needed

Requirements

• Proven experience as an AV Service Engineer within corporate environments
• Strong fault-finding skills across AV systems (Crestron, Extron, Biamp, Cisco, Microsoft Teams Rooms, etc.)
• Ability to work independently, efficiently, and professionally on client sites
• ECS/CSCS certification (preferred)
• Full UK driving licence and own reliable transport (essential)