AV/IT Technical Services Manager

Michael Taylor Search & Selection; City Of London; On-site; GBP 80,000 - 90,000; Full time

Job summary

A leading recruitment firm in London seeks an AV/IT Technical Services Manager to oversee AV/IT systems for a prestigious project. Key responsibilities include managing IT infrastructure, supporting user tech integration, and ensuring approval processes during installations. The ideal candidate has proven experience with AV systems and substantial documentation skills. A competitive salary of £80,000 to £90,000 is offered along with comprehensive benefits.

Benefits

Discretionary annual bonus

Company pension contribution

Private medical coverage

Flexible benefits package

Qualifications

• Proven experience in technology fit-outs including office relocations and refurbishments.
• Strong technical knowledge of AV systems and video conferencing.
• Ability to manage full lifecycle of installations, including acceptance testing.

Responsibilities

• Oversee AV/IT MEP systems including meeting rooms and video conferencing.
• Manage IT infrastructure elements like network cabling and Wi-Fi systems.
• Coordinate approvals during installation and completion phases.

Skills

AV systems knowledge (Zoom, Teams, Crestron, Extron)

IT infrastructure understanding (Cat6, PoE, IP addressing)

Documentation skills (CAD/AutoCAD layouts, AV schematics)

Project management experience (acceptance testing, end-user training)

Collaboration with stakeholders (architects, consultants)

Education

CTS or CTS-D certification

Cisco CCNA / CompTIA Network+

Prince2 or PMP certification

HNC/HND in Building Services Engineering

Tools

CAD/AutoCAD software

Crestron

Extron

Job description

Overview

AV/IT Technical Services Manager role offering an opportunity to oversee the AV/IT MEP systems for a prestigious construction project in North London. Reporting to a project lead, you will be responsible for overseeing AV systems (meeting rooms, video conferencing, digital signage), managing IT infrastructure (network cabling, server rooms, Wi-Fi systems), and supporting user tech integration in offices and event spaces. You will liaise with internal IT teams and AV vendors. During installation and completion phases, you will manage approvals from drawings and technical submissions to mock-ups and functional design descriptions. A deep understanding of AV/IT design principles and project delivery experience is crucial for overseeing subcontractors and coordinating with the client and design team to achieve a successful and timely handover of the AV/IT systems.

Responsibilities

• Oversee AV/IT MEP systems on the project, including meeting rooms, video conferencing, and digital signage.
• Manage IT infrastructure elements such as network cabling, server rooms, and Wi‑Fi systems.
• Support user tech integration in offices and event spaces; liaise with internal IT teams and AV vendors.
• Coordinate approvals throughout installation and completion phases, from drawings and technical submissions to mock-ups and functional design descriptions.
• Oversee subcontractors and coordinate with the client and design team to ensure successful and timely handover of AV/IT systems.

Requirements

• Proven experience delivering technology fit-outs including office relocations, refurbishments, and new build environments.
• Strong technical understanding of AV systems (video conferencing platforms such as Zoom and Teams, control systems like Crestron and Extron, digital signage, and integrated audio solutions).
• Solid grasp of IT infrastructure (structured cabling including Cat6/fibre, PoE, and basic networking concepts such as IP addressing, VLANs, switches).
• Exceptional documentation skills, with ability to produce and interpret CAD/AutoCAD layouts, AV schematics, network diagrams, and commissioning documentation.
• Experience managing the full lifecycle of installations: acceptance testing, end-user training, and technical handovers.
• Ability to work closely with end users, architects, consultants, and landlords to align system design and delivery with broader project goals.
• Familiarity with smart building systems and integration with other platforms such as BMS, access control, and room booking technologies.

Qualifications

• CTS or CTS-D.
• Cisco CCNA / CompTIA Network+.
• Crestron, Extron, QSC, Biamp.
• Prince2 or PMP.
• HNC/HND Building Services Engineering.

What's on offer

In return, the successful applicant will be offered a competitive salary ranging from £80,000 to £90,000, depending on experience, along with a comprehensive benefits package including a discretionary annual bonus, company pension contribution, private medical coverage, and various flexible benefits.