AV / Gallery Technician

British Music Experience; Liverpool City Region; On-site; GBP 27,000 - 30,000; Full time

Job summary

A museum of popular music in Liverpool is seeking a skilled AV Technician to ensure the smooth operation of galleries and events. The successful candidate will be responsible for maintaining technical facilities, supporting live performances, and ensuring compliance with safety standards. This is a full-time permanent role offering a salary between £27,000 and £30,000, based on experience. Join a passionate team and contribute to an engaging visitor experience in one of the UK's exciting cultural venues.

Qualifications

• Experience in providing first-response technical support.
• Ability to manage stock control and asset register for technical equipment.
• Knowledge of health and safety standards.

Responsibilities

• Ensure effective operation, maintenance, and development of technical facilities.
• Deliver technical setup and operation for live performances.
• Prepare reports on key performance indicators (KPIs).

Skills

Technical support

Equipment maintenance

Teamwork

Attention to detail

Health and safety compliance

Tools

Digital signage

Projectors

EPOS hardware

Job description

AV / Gallery Technician

About the Role

The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team.

You’ll play a key role in keeping our galleries, live events, and exhibitions running smoothly — from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience.

About Us

The British Music Experience is the UK’s Museum of Popular Music – a place where visitors relive the moments that helped put UK music on the map. Boasting an unrivalled collection of stage outfits, objects and instruments, the museum charts the beginnings, rise and influence of British pop from 1945 to the present day. The Museum includes galleries, learning zones, audio visual experiences, an interactive instrument studio, a dance area and a live music venue.

The Learning and Public Programmes, together with our temporary exhibitions further enrich the visitor experience through a range of events; from educational workshops for school children, to master classes and gigs hosted by industry experts. Finally, there is a gift shop filled with the best of music heritage merch and a café, open to the general public, overlooking the Mersey.

Why Join Us?

You’ll be part of a passionate and creative team at the heart of the UK’s only permanent exhibition dedicated to the history of British popular music.

We offer a supportive environment, opportunities for professional development, and the chance to work behind the scenes in one of Liverpool’s most exciting attractions.

Application Procedure

Please read the job description for further information on this role. Please apply with a CV and a cover letter explaining why you are suitable for the role, and send using the 'Apply Now' button below.

Deadline: 12 noon on Friday 9 January 2026.

Interviews will take place w / c 19 January 2026.

If you have not heard from us by 5pm on Friday 16 January 2026, please assume that we will not be taking your application any further.

The British Music Experience strive to be an equality of opportunity employer.

AV / Gallery Technician Job Description

CONTRACT: Permanent Full-time (annualised hours)

RATE OF PAY: 27,000 – 30,000 DOE

HOURS: 40 per working week

LOCATION: Cunard Building, Liverpool

REPORTING TO: Operations Manager

General Purpose

To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas.

Key Responsibilities

Technical Operations & Maintenance

• Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience.
• Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager.
• Provide training and operational support to the Duty Management team.
• Assist in the planning, installation, and operation of temporary exhibitions.
• Maintain technical infrastructure, ensuring reliability and health and safety compliance.
• Manage procurement, stock control, and the asset register for technical equipment and consumables.

Event & Performance Support

• Deliver technical setup and operation for live performances, including lighting, sound, and video.
• Liaise with clients and event organisers to support technical requirements to a high standard.

Compliance & Health and Safety

• Ensure compliance with statutory requirements, company policies, and standard operating procedures.
• Support the Operations Manager in maintaining robust health and safety standards.
• Contribute to the implementation of emergency, fire, and sustainability strategies.
• Oversee external contractors to ensure quality and compliance.

Reporting & Administration

• Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities.
• Assist with preparation of technical documentation and tenders.
• Contribute to budgeting processes based on system and equipment life cycles.
• Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts.
• Participate in continuous improvement initiatives focused on sustainability and visitor experience.

Other Duties

• Undertake additional responsibilities as directed by the Operations Manager or their delegate.

The above reflects the main elements associated with this position. It is not intended to be exclusive or exhaustive.