Automotive Service Manager

ASI Recruitment; St Albans; On-site; GBP 38,000 - 45,000; Full time

Job summary

A recruitment agency is seeking an experienced Automotive Service Manager for a growing service centre in St. Albans. The role involves managing a service team, ensuring outstanding customer service, and overseeing operations. Candidates must have prior automotive service experience and a focus on customer care. Competitive salary of up to £45,000 with long-term career prospects offered.

Benefits

Great earning potential

Opportunity to make a difference

Long-term career prospects

Qualifications

• Previous automotive experience in a service department is essential.
• Proven track record of understanding and nurturing customer care.

Responsibilities

• Lead and manage the service team for outstanding customer service.
• Oversee scheduling of service appointments and garage workflow.
• Ensure effective communication between all parties involved.

Skills

Customer service management

Team leadership

Inventory management

Communication skills

Operational efficiency

Job description

Overview

Automotive Service Manager required in St. Albans up to £45,000 basic. Monday to Friday - Saturday AM on rota. Our client, an expanding and progressive Automotive Service Centre is now recruiting for an experienced and customer-focused Service Manager. This is a great opportunity to join a growing business and become an integral part of the Service Department maximizing profit alongside nurturing the staff and their development. The business was established in the 1980's and is focused on providing the best customer service within the local area and not pushing unnecessary or unwarranted upsales.

Responsibilities

• Lead and manage the service team to ensure outstanding customer service and efficient operations.
• Oversee the scheduling of service appointments and workflow in the garage.
• Ensure effective communication between customers, service advisors, and technicians.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.
• Maintain high standards of inventory management and parts ordering.
• Implement and monitor performance metrics to continually improve service delivery.

Benefits / What you get

• Great earning potential
• The chance to make a real difference to the business
• Long-term career prospects to those who desire it

Requirements

To be considered for the role you must hold previous Automotive experience within the Service department and hold a proven track record of understanding and nurturing customer care.

How to apply

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7369 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first; please make sure your contact details are on your CV (Mobile, Email and Landline if you have one). If you would like to know more about this exciting opportunity, please provide your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients, so please make sure your contact details are on your CV.