Automotive Service Advisor - Growth & Support Team

Perfect Placement UK Ltd; Lisburn; On-site; GBP 29,000; Full time

Job summary

An automotive dealership in the Lisburn area is seeking a Service Advisor to deliver exceptional customer service. The candidate should have experience in a similar role and be skilled in communicating with customers regarding their vehicle's service and repairs. The position offers a competitive salary of £28,111 with potential earnings around £30,000. This role demands an ability to upsell services and maintain accurate customer records, ensuring a smooth service experience.

Benefits

Supportive team environment

Opportunities for professional growth

Collaborative workplace culture

Continuous investment in staff

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication skills and customer-focused.

Responsibilities

• Professionally communicate with customers about service and repairs.
• Produce job cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timescales.

Skills

Customer Focused

Excellent Communication

Experience as Service Advisor

Ability to Upsell

Familiarity with Database Software

Job description

An automotive dealership in the Lisburn area is seeking a Service Advisor to deliver exceptional customer service. The candidate should have experience in a similar role and be skilled in communicating with customers regarding their vehicle's service and repairs. The position offers a competitive salary of £28,111 with potential earnings around £30,000. This role demands an ability to upsell services and maintain accurate customer records, ensuring a smooth service experience.