Automotive Sales Consultant

The Faulkner Automotive Group; Lancaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned automotive group in Lancaster is seeking a Product Specialist to deliver an unmatched customer experience. Responsibilities include partnering with customers to identify their vehicle needs, asking discovery questions, and explaining vehicle features. The role offers a competitive training salary and uncapped commission, with excellent opportunities for growth. Experience in customer service or retail sales is preferred but not required.

Benefits

Medical, Dental and Vision benefits

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual trips and/or bonuses for top producers

Qualifications

• Valid Driver’s License.
• Customer service or retail sales experience preferred.
• Commitment to exceptional customer service.
• Excellent communication skills.
• Problem-solving skills.
• Ability to perform all job functions, including bending, standing, lifting, and reaching.

Responsibilities

• Provide a friendly and professional experience by partnering with customers.
• Ask discovery questions and problem-solve to meet customer needs.
• Explain vehicle features and compare benefits.

Skills

Customer service

Excellent communication

Problem-solving

Job description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at Chevrolet Lancaster! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards!

Product Specialist Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual trips and/or bonuses to top producers

As a Product Specialist, you will provide a friendly, professional, unmatched experience by partnering with customers to find the best vehicle for them! This process includes asking discovery questions, problem-solving, being a good listener, explaining vehicle features and comparing vehicle benefits. With a competitive training salary plus uncapped commission, earning potential is unlimited!

Product Specialist Requirements

• Valid Driver’s License
• Customer service or retail sales experience preferred
• Commitment to exceptional customer service
• Excellent communication skills
• Problem-solving skills
• Selected candidate must be able to perform all job functions, including: bending, standing, lifting, and reaching.

About Faulkner

The Faulkner Automotive Group is a family‑owned and -operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family‑run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.