Auto Product Specialist: Training, Benefits & Growth

The Faulkner Automotive Group; Lancaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned automotive group in Lancaster is seeking a Product Specialist to deliver an unmatched customer experience. Responsibilities include partnering with customers to identify their vehicle needs, asking discovery questions, and explaining vehicle features. The role offers a competitive training salary and uncapped commission, with excellent opportunities for growth. Experience in customer service or retail sales is preferred but not required.

Benefits

Medical, Dental and Vision benefits

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual trips and/or bonuses for top producers

Qualifications

• Valid Driver’s License.
• Customer service or retail sales experience preferred.
• Commitment to exceptional customer service.
• Excellent communication skills.
• Problem-solving skills.
• Ability to perform all job functions, including bending, standing, lifting, and reaching.

Responsibilities

• Provide a friendly and professional experience by partnering with customers.
• Ask discovery questions and problem-solve to meet customer needs.
• Explain vehicle features and compare benefits.

Skills

Customer service

Excellent communication

Problem-solving

Job description

A family-owned automotive group in Lancaster is seeking a Product Specialist to deliver an unmatched customer experience. Responsibilities include partnering with customers to identify their vehicle needs, asking discovery questions, and explaining vehicle features. The role offers a competitive training salary and uncapped commission, with excellent opportunities for growth. Experience in customer service or retail sales is preferred but not required.