Admin Support

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS Foundation Trust in the UK is looking for an Audio Typist/Admin Support to join their Rheumatology Department. The ideal candidate should be proficient in audio typing and possess excellent communication skills. Responsibilities include transcribing letters, providing administrative support, and managing appointments. This role requires previous clerical experience, particularly in a healthcare setting. The Trust offers various benefits, including NHS pension and generous holiday leave.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Qualifications

• Proficient in audio typing and transcribing complex digital dictation.
• Previous clerical or administrative experience in a healthcare or customer-focused setting.
• Excellent typing skills or qualifications.

Responsibilities

• Audio typing of outpatient clinic, discharge, and admin letters.
• Provide administrative support, including appointment booking.
• Communicate effectively and handle confidential issues.

Skills

Audio Typing

Effective Communication

Prioritizing Workload

Education

GCSE English Language, Grade C or above

Tools

Microsoft Office

Job description

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust

Audio Typist/ Admin Support

The closing date is 04 February 2026

An opportunity has arisen for an Audio Typist/ Admin Support within the Rheumatology Department at York Hospital.

We are seeking a highly motivated individual who can work effectively using their own initiative, as well as being part of a team. They must be a proficient Audio Typist with the ability to transcribe complex digital dictation and provide daily administration service support within Rheumatology.

The post holder will provide a range of administrative support. The successful candidate will have effective administrative and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritizing workload and meeting deadlines, whilst also being able to work in a team.

The successful candidate will possess GCSE English Language, Grade C or above, or equivalent. They must also possess excellent typing skills or qualifications, as well as previous clerical/administrative experience, preferably in a healthcare or customer based setting.

We look forward to receiving your application!

Main duties of the job

Duties will mainly include the audio typing of outpatient/admin letters and reports, and dealing with any subsequent instruction as indicated by the dictation such as making outpatient appointments whilst offering administrative support to the clerical team.

• Audio typing of outpatient clinic, discharge and general administrative letters.
• Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication. This may require the use of multiple communication methods, such as email, telephone, reception duties, etc.
• Filing, photocopying and other administrative tasks as necessary.
• Provide typing and administrative support to the medical secretary’s within the Directorate.
• Deal with routine internal telephone queries.
• Respond in a professional and sensitive manner when dealing with confidential issues.
• Administrative support including appointment booking and general administrative tasks.
• Undertake effective prioritization of own workload and the coordination of activities / duties related to the role.

About us

For more information about our Trust, please visit:

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co‑developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

• GCSE English Language, Grade C or above (or equivalent)

Experience/Skills

• Previous clerical/administrative experience
• Experience of working in a customer focused environment
• Experience of using a variety of IT applications, including Microsoft Office

Knowledge

• Knowledge of medical terminology
• Knowledge of office applications and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust