Associate Store Leader, Shenzhen Luohu Mixc, Phase 1

ON RUNNING; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A sports-focused company in London is seeking an experienced individual to lead store operations and enhance customer experience. You will manage inventory, IT systems, and training while engaging with consumers to convey the brand's passion for movement. The ideal candidate has 3-5 years of customer-oriented experience, strong interpersonal skills, and a proactive approach. A retail background in the sports or fashion industry is highly valued.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Native Chinese speaker with fluent English.
• Retail operational experience in the sports or fashion industry is a strong plus.

Responsibilities

• Oversee all store related operations from inventory management to customer flows.
• Interact closely with consumers and convey the brand story.
• Engage in feedback processes to promote self-growth.

Skills

Customer-oriented

Interpersonal skills

Organizational skills

Communication skills

Proactive approach

Team player

Job description

In short

• On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
• Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long‑term win‑win results through our mutual efforts.
• You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer‑oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self‑growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.