Associate Director, Solution Design

Syneos Health, Inc.; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading biopharmaceutical solutions organization seeks a Solution Design specialist in London. This role manages strategic solutions for customer proposals, partnering with Business Development to ensure successful integration across functions. Ideal candidates will have a related Bachelor's degree and significant project management experience in matrix organizations. Strong communication skills and proficiency in MS Office are essential to navigate multiple assignments in a dynamic environment.

Qualifications

• Relevant working experience in the Lifesciences industry or consulting.
• Significant Program and Project Management experience in matrixed organizations.
• Ability to handle ambiguity and multiple concurrent assignments.

Responsibilities

• Create initial solution design for prospective clients.
• Partner with Business Development to align on proposed solutions.
• Communicate necessary information to design initial solutions.
• Support existing customer programs based on business needs.

Skills

Communication skills

People management

MS Office Suite

Program Management

Project Management

Education

Bachelor’s Degree in related field

Job description

Updated: December 2, 2025
Location: London, England, United Kingdom
Job ID:12408

Solution Design is responsible for managing the strategic solution development process for customer proposals and ensuring there is integration both within and across functions and business units.

This role will work closely with the VP, Solution Design, Business Development Generalists & Specialists to ensure opportunities go through assessment and business optimization review for quality control and deliver an integrated bespoke proposal that will be created for the customer.

JOB RESPONSIBILITIES

• Works with the Leadership, Business Development and other key members across the Syneos organization to create the initial solution design, approach and the various follow-up actions needed to bridge prospective clients from an initial solution presentation to sold (i.e. awarded) work.
• Partner with BD to align on proposed solution to customer.
• Works with different stakeholder groups both within the Deployment Solutions team and across the greater Syneos Health organization.
• Clearly communicate with internal partners all relevant and necessary information (including opportunity approach) to design an initial solution.
• Checks work throughout the solution development process, asking critical questions where necessary to ensure the solution is integrated, is aligned with the approach, and meets the client needs.
• Determines the approach for leading any follow-up activities that bridge to sold (i.e., awarded) work. As these activities can vary greatly in complexity and effort, the SD must be comfortable working through ambiguity.
• Keeps all key stakeholders updated on the opportunity status, including client decision timing and outstanding actions.
• Support existing customer programs to analyze current state and provide insights on how to evolve based on customers’ business needs.

QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in related field of study.
• Relevant working experience in the Lifesciences industry or consulting.
• Significant Program and Project Management experience in matrixed organizations.
• Management consulting or services company experience (e.g., CRO, CCO).
• Excellent communications and people management skills.
• Proficiency in MS Office suite (PowerPoint, Excel, Word).
• Ability to handle ambiguity and multiple concurrent assignments.
• The drive for self-development, the ability to collaborate, and an action-oriented work ethic.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game‑changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health ® (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.