Associate Director, Pharma Solutions, IQVIA Applied AI Science

IQVIA Ltd. (GB80); England; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading global provider of healthcare intelligence seeks an Associate Director for Pharma Solutions, focusing on applied AI science to address customer needs. This role demands strong technical expertise in AI and life sciences, leadership in proposal development, and metrics management for AI solutions. Candidates should hold a Master’s degree in a related field. This position is critical for maintaining customer relationships and ensuring project success, offering a dynamic environment to innovate healthcare solutions.

Qualifications

• Master’s Degree in Machine Learning, Statistics, Computer Science, Physics, Math, or Epidemiology.
• Experience as an applied AI science expert.

Responsibilities

• Guide use of applied AI solutions to meet customer needs.
• Lead meetings to understand and match client requirements.
• Develop customer proposals blending multiple products.
• Determine success metrics for AI solutions.
• Deliver tailored product specifications and materials.

Skills

Applied AI knowledge

Project management

Customer relationship management

Education

Master’s Degree in relevant field

Job description

Associate Director, Pharma Solutions, IQVIA Applied AI Science

Location: UK

Job Overview

Responsible for helping life science customers solve business problems through the adoption of IQVIA AI offerings. Possesses a technical expertise in AI, as well as deep domain expertise in life sciences. Works with customers and partners to facilitate discovery, map out their needs, deliver AI advisory services, and navigate which IQVIA offering—or complement of offerings in a tailored solution—best suits their needs, with particular emphasis on offerings enabled by applied AI science products. Maintains strong customer relationships, engaging regularly to ensure continued success of the solutions post‑delivery.

Essential Functions

• Understand and guide others in the use and limitation of applied AI science solutions in relation to our customers’ needs and contribute to ongoing advancements and innovation (including in scientific validation of AI products/solutions).
• Lead meetings designed to delve into client’s/customer’s needs to match those needs with applied AI science offerings (and, where appropriate, tailored AI advisory services to support customers with a roadmap for success).
• Lead the development of customer proposals that may blend multiple products in novel solutions to address customer needs, owning the definition of the proposal response strategy (either in response to customer requests for proposals or through direct engagement).
• Determine key metrics to measure/tracking success of AI solutions for clients and serve as a go‑to scientific expert for these clients.
• Develop, review, approve, and deliver (often through a multi‑stakeholder exercise) tailored (i.e., client‑specific) AAIS product specifications, communications, and informational materials for life science customers and projects.
• Ensure resolution of any issues that clients/customers encounter across the project portfolio.
• Support active engagement and existing Applied AI Science customers in their success with our solutions (including licensed software), and engage meaningfully to ensure we understand their longer‑term needs and build long‑term partnerships that introduce value enhancements with time.
• Play a lead role in the pre‑sale stages and in delivery for end‑to‑end continuity in the customer journey, guiding and supporting other team members and account managers.
• Apply AIML knowledge to develop and implement methods of solving complex customer problems in collaboration with other experts.
• Manage a portfolio of projects dependent on applied AI science solutions/offerings, cultivating strong customer relationships/account growth while engaging the right complement of experts through the journey for the customer.

Qualifications

• Master’s Degree in Machine Learning, Statistics, Computer Science, Physics, Math, or Epidemiology.
• Sufficient experience to understand and be credible as an applied AI science expert.

This role is not eligible for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com